Full Time Front of House Operations Adminstrator

ADVANTAGE PILATES CENTRE PTE. LTD.; Singapore; Sur place; SGD 27 000 - 38 000; Plein temps

Résumé du poste

ADVANTAGE PILATES CENTRE PTE. LTD. seeks a friendly front desk coordinator to support daily studio operations in Singapore. You will handle client check-ins, explain class options, and assist with memberships and payments.

In this role you will manage scheduling, coordinate instructors' timetables, operate the booking system, and ensure a clean, welcoming environment. You will also assist with events, reporting, and basic administrative tasks to help the studio run smoothly.

Responsabilités

• Sales and retention: explain classes and packages to visitors, follow up on renewals and payments.
• Front desk: greet clients, manage check-ins, answer calls/emails, maintain welcoming reception.
• Scheduling: coordinate instructor timetables, manage booking software, process POS.
• Studio upkeep: monitor inventory, restock supplies, ensure hygiene and safety.
• Facilities coordination: report issues and arrange access for repairs/cleaners.
• Event assistance: assist weekend workshops, check in guest instructors, prepare client goodie bags.
• Administrative reporting: compile weekly reports.

Description du poste

Sales and Client Retention :

Explain classes, memberships, and trial packages to new visitors, follow up on renewals or outstanding payments, and upsell packages.

Front Desk and Daily Operations :

Greet clients, manage check-ins, answer phone calls or emails, and maintain a clean, welcoming reception area.

Scheduling and Administration :

Coordinate instructor timetables, manage the booking software system, and process point-of-sale (POS) transactions.

Studio Upkeep :

Monitor inventory, restock retail or cleaning supplies, and ensure the studio environment meets hygiene and safety standards.

Basic Facilities Coordination :

Report maintenance issues like broken equipment or lights to the manager, and coordinate access for contracted repair technicians or cleaners.

Event and Workshop Assistance :

Assist in setting up the studio space for special weekend workshops, checking in guest instructors, and preparing client goodie bags.

Administrative Reporting :

Compile basic weekly reports