Yoga and Reformer Pilates Studio Manager

REALITY YOGA & PILATES PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

REALITY YOGA & PILATES PTE. LTD. is looking for a dynamic individual to manage studio operations in Singapore. Your responsibilities include overseeing daily activities, ensuring client satisfaction, and driving membership sales.

The ideal candidate should possess excellent customer service skills, a background in studio management, and experience in sales and marketing. Join us to create a vibrant fitness community and contribute to our business growth.

Qualifications

• Experience in studio operations or management.
• Strong customer service skills and ability to handle inquiries.
• Familiarity with sales techniques and business development.

Responsibilities

• Oversee daily studio activities, including class schedules and bookings.
• Create a welcoming environment for clients and handle feedback.
• Drive membership sales and monitor studio profitability.
• Grow the studio's presence through marketing and community events.
• Manage booking systems and prepare performance reports.

Job description

1. Studio Operations

• Oversee daily studio activities (class schedules, bookings, cleanliness)
• Ensure equipment (especially reformer machines) is safe and well-maintained
• Manage opening/closing procedures

2. Client Experience

• Create a welcoming and professional environment
• Handle customer enquiries, feedback, and complaints
• Build strong relationships with regular clients
• Ensure classes meet quality and safety standards

4. Sales & Business Development

• Drive membership sales and class package purchases
• Promote new programs, workshops, or events
• Monitor revenue, expenses, and studio profitability
• Collaborate on marketing campaigns (social media, promotions)

5. Marketing & Community Building

• Grow the studio’s presence (Instagram, partnerships, events)
• Organize workshops, wellness events, or challenges
• Build a loyal fitness community

6. Administration

• Manage booking systems and client databases
• Track attendance, memberships, and renewals
• Prepare reports for business performance