Fulfilment Operations Plans and Projects Intern, SG Fulfilment Operations (Spring 2027)

Shopee; Singapore; On-site; SGD 17,000 - 22,000; Full time

Job summary

Shopee Operations Team in Singapore offers a structured internship to work on end-to-end operational improvement projects. You will conduct market research, gather and analyse data, and help identify opportunities to boost performance and seller experience.

The role emphasizes cross-functional collaboration, data-driven measurement, and presentation of insights to stakeholders, with 3–6 month full-time internship tenure.

Qualifications

• Currently pursuing a Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
• Strong research and analytical skills with ability to synthesise information and draw actionable insights.
• Proficient in Microsoft Excel and PowerPoint; knowledge of data visualization tools is a plus.
• Familiarity with AI tools is a plus.
• Strong oral and written communication skills.
• Highly adaptable, with a proactive and resourceful mindset.

Responsibilities

• Conduct market research and competitor analysis to support strategic initiatives and project planning.
• Assist in gathering data and analysing operational performance to generate actionable insights and identify improvement opportunities.
• Propose and support initiatives to improve operational metrics, enhance seller experience, tracking impact through data-driven measurement.
• Monitor project progress and key milestones to ensure timely execution.
• Collaborate cross-functionally to drive alignment and implementation of initiatives.
• Prepare reports and presentations to communicate insights and recommendations to stakeholders.

Skills

Research & analysis

Data synthesis

Effective communication

Team collaboration

Education

Bachelor's degree in Business / Logistics / Supply Chain

Tools

Excel

PowerPoint

Data visualization tools

AI tools (plus)

Job description

Department OperationsLevelInternshipLocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.Job Description:Conduct market research and competitor analysis to support strategic initiatives and project planningAssist in gathering data and analysing operational performance to generate actionable insights and identify improvement opportunitiesPropose and support initiatives to improve operational metrics, enhance seller experience, tracking impact through data-driven measurementMonitor project progress and key milestones to ensure timely executionCollaborate cross-functionally to drive alignment and implementation of initiativesPrepare reports and presentations to communicate insights and recommendations to stakeholdersRequirements:Currently pursuing a Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related fieldStrong research and analytical skills, with ability to synthesise information and draw actionable insightsProficient in Microsoft Excel and PowerPoint; knowledge of data visualisation tools is a plusFamiliarity with AI tools is a plusStrong oral and written communication skillsHighly adaptable, with a proactive and resourceful mindsetFull-time interns for 3 to 6 months preferred