FS8 STUDIO MANAGER

THE MOVE ROOM PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading fitness studio in Singapore is seeking a Studio Manager to oversee operations and support business development. This role requires a strong passion for fitness and exceptional leadership skills. Responsibilities include managing staff, ensuring excellent customer service, and driving membership growth. The ideal candidate will create a positive environment and meet sales targets. Brand training will be provided.

Qualifications

• Strong passion for fitness.
• Ability to create a positive and motivating environment.
• Exceptional leadership and organisational skills.

Responsibilities

• Oversee all aspects of studio operations.
• Ensure excellent customer service delivery.
• Drive membership growth and maintain a clean facility.

Skills

Leadership

Organisational skills

Customer service

Business development

Job description

Position Overview:

The Studio Manager (Manager) is responsible for the initial growth of a flagship studio, overseeing the day-to-day operations and supporting with business development initiatives. This role requires a strong passion for fitness, exceptional leadership and organisational skills, a creative and collaborative mindset, and the ability to create a positive and motivating environment for staff and members.

Key responsibilities include leading and developing the team, delivering exceptional customer service, driving membership growth, and maintaining a clean, safe, and welcoming facility.

The Manager is also responsible for managing staff, ensuring excellent customer service, driving membership growth, and maintaining a clean and safe facility. Formal brand training will be provided.

Key Responsibilities Include:

1. Operational Management:

• Oversee all aspects of the studio's operations, including scheduling, class set-up, trainer scheduling, facility maintenance, and equipment upkeep.
• Co-develop and enforce policies and procedures to ensure smooth and efficient operations.
• Monitor key performance indicators (KPIs) and implement strategies to optimise studio performance.

2. Business Development:

• Ensure all enquiries are attended to promptly and professionally on all platforms.
• Track all leads and implement a system to ensure effective conversion rates.
• Promote and sell studio packages, programs and services.
• Diligent promotion of all studio programs, services and products.
• Meeting and exceeding all membership sales and performance targets.
• Designing and executing sales and marketing initiatives and campaigns.
• Design and execute member signup, retention and renewal strategies.
• Working with collaborative brands where relevant.