FRONT OFFICE EXECUTIVE

Service Connections HR Consultancy Pte Ltd; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

Service Connections HR Consultancy Pte Ltd is hiring a friendly front-desk receptionist for an aesthetic clinic in Singapore. You will be the first contact for patients, manage bookings, and provide professional admin support at reception.

Typical duties include greeting patients, handling communications, processing payments, and ensuring confidentiality while maintaining a welcoming environment.

Qualifications

• Minimum SPM, GCE O'Level, NITEC, Diploma or equivalent qualification preferred.
• Prior reception, customer service or clinic administration experience is advantageous.
• Good communication and interpersonal skills.

Responsibilities

• Welcome and assist patients and visitors in a professional and courteous manner.
• Manage appointment bookings, rescheduling, and cancellations.
• Handle calls, emails, WhatsApp messages, and general inquiries.
• Assist with patient registration and maintain accurate records.
• Coordinate appointment schedules with medical professionals and clinic staff.
• Process payments, issue receipts, and assist with daily billing reconciliation.
• Provide information on clinic services, promotions and procedures.
• Follow up on appointment confirmations and administrative matters.
• Maintain a clean, organised and welcoming reception area.
• Assist with general administrative duties, filing and documentation.
• Ensure patient confidentiality and data protection compliance.

Skills

Customer service

Front desk

Communication

Multitasking

Organisational skills

Education

SPM / GCE O'Level

NITEC

Diploma

Tools

Microsoft Office

Job description

About The Role

We are seeking a friendly, organised and service-oriented receptionist to manage front-desk operations at an aesthetic clinic. The successful candidate will be the first point of contact for patients, ensuring a welcoming environment, efficient appointment coordination, and professional administrative support.

PERMANENT JOBS!

FRONTOFFICE EXECUTIVE

Remuneration Package

$2,500.00 – $3,000.00 per month

LOCATION

RAFFLES PLACE (COLLYER QUAY)

Key Responsibilities

• Welcome and assist patients and visitors in a professional and courteous manner.
• Manage appointment bookings, rescheduling, and cancellations.
• Handle incoming telephone calls, emails, WhatsApp messages, and general inquiries.
• Assist with patient registration and maintain accurate records.
• Coordinate appointment schedules with medical professionals and clinic staff.
• Process payments, issue receipts, and assist with daily billing reconciliation, when required.
• Provide general information on clinic services, promotions, and appointment procedures.
• Follow up with patients on appointment confirmations and relevant administrative matters.
• Maintain a clean, organised and welcoming reception area.
• Assist with general administrative duties, filing and documentation.
• Ensure patient confidentiality and compliance with applicable data protection requirements.

Job Requirements

• Minimum SPM, GCE 'O' Level, NITEC, Diploma, or equivalent qualification preferred.
• Prior experience in reception, customer service, clinic administration, or hospitality would be advantageous.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office and basic computer applications.
• Strong organisational and multitasking abilities.
• Pleasant, patient, and customer-oriented personality.
• Ability to handle inquiries and difficult situations professionally.

Mondays to Fridays 9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098

www.serviceconnections.com.sg

License no: 09C4937 / R11022931