Front Desk & Sales Support Specialist

PERSOL; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

PERSOL is seeking a Sales Support Officer to handle front desk duties and assist the sales team with administrative tasks in Singapore. You will manage customer enquiries by phone, email, and in person, process sales orders, and coordinate with internal teams and suppliers to support delivery schedules.

The role emphasizes proactive handling of quotations, order processing, and maintaining smooth operations to help achieve sales targets.

Qualifications

• Minimum O level or diploma; higher qualifications preferred.
• Strong administrative and organizational skills.
• Proactive attitude and ability to work under pressure.

Responsibilities

• Handle sales enquiries via phone or email and generate leads.
• Create and amend quotations as per salesperson and customer requirements.
• Process sales orders and support the sales team with general operations.
• Monitor goods readiness for orders and expedite with factory/suppliers for delivery schedules.
• Maintain stock levels and request Material Requisition for purchasers.
• Process proforma invoices and create delivery orders.
• Follow up payments from customers before releasing goods.
• Coordinate with warehouse/service for deliveries, installation, and collection arrangements.
• Update customers on order status and delivery schedules.

Skills

Proactivity

Fast learner

Administrative skills

Education

O level

Diploma or higher

Tools

Excel

Microsoft Office

Job description

PERSOL is seeking a Sales Support Officer to handle front desk duties and assist the sales team with administrative tasks in Singapore. You will manage customer enquiries by phone, email, and in person, process sales orders, and coordinate with internal teams and suppliers to support delivery schedules.

The role emphasizes proactive handling of quotations, order processing, and maintaining smooth operations to help achieve sales targets.