Front Desk & Order Processing Specialist

PERSOL; Singapore; On-site; SGD 41,000 - 49,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a Sales Support Officer to handle front desk duties, support the sales team with administrative tasks, and manage customer enquiries by phone, email, and in person. The role includes processing sales orders, coordinating with internal teams and suppliers, and assisting with general operations to help the sales team reach its objectives.

Responsibilities include processing orders, generating quotations, monitoring delivery schedules, maintaining stock,

Qualifications

• At least O level, diploma and above preferred.
• Well versed in Excel spreadsheet and Microsoft Office software.
• Good administrative skills.
• Proactivity and good attitude.
• Fast learner.
• Good computer and keyboard skills.
• Ability to work under pressure and to deadlines.

Responsibilities

• Process sales orders and support the sales team with general operations.
• Handle sales enquiries through phone or email and generate leads.
• Create and amend quotations as per salesperson and customer requirements.
• Monitor goods readiness for orders and expedite with factory/suppliers for delivery schedules.
• Maintain stock levels and request Material Requisition for purchasers.
• Process proforma invoices and create delivery orders.
• Follow up payments from customers before releasing goods.
• Process delivery orders from Commercial Invoice and forward to finance for billing.
• Coordinate with warehouse/service for customer deliveries, installation, and collection arrangements.
• Update customers on order status and delivery schedules.

Skills

Excel

Administrative skills

Education

O level/diploma

Tools

Microsoft Office

Job description

PERSOL Singapore Pte Ltd is seeking a Sales Support Officer to handle front desk duties, support the sales team with administrative tasks, and manage customer enquiries by phone, email, and in person. The role includes processing sales orders, coordinating with internal teams and suppliers, and assisting with general operations to help the sales team reach its objectives.

Responsibilities include processing orders, generating quotations, monitoring delivery schedules, maintaining stock,