Front Desk Receptionist and Admin (Dental Clinic) (120)

Success IT Consultancy & Services Pte Ltd; Singapore; On-site; SGD 29,000 - 38,000; Full time

Job summary

Success IT Consultancy & Services Pte Ltd in Singapore is seeking a friendly receptionist to handle front desk duties, greet patients, answer calls, schedule appointments, and manage payments.

The role involves coordinating with teams, handling mail, preparing treatment rooms, and supporting patients from entry to exit with reminders and follow-ups.

Qualifications

• Possess relevant receptionist/front desk or administrative experience.
• Strong people management or customer service skills.
• Team player with good communication and conflict resolution abilities.
• Adaptable to change and able to handle customer/patient issues effectively.
• Professional work ethic with attention to detail and proactive initiative.

Responsibilities

• Perform Front desk duties such as answer phone calls, attend to customers and provide customer service for patients, scheduling next appointment and payment collection.
• Handle general correspondence by sorting and responding to mail and emails, processing referral letters, and sending welcome and thank-you letters to patients and referrers.
• Sanitize, clean and prepare the treatment room for the next day, ensuring lab work has arrived and promptly reporting any issues.
• Support patient care from entry to exit, including appointment reminders, follow-ups, and post-treatment care.

Skills

Receptionist experience

Customer service

Communication skills

Conflict resolution

Education

Administrative experience

Job description

Job Description

• Perform Front desk duties such as answer phone calls, attend to customers and provide customer service for patients, scheduling next appointment and payment collection.
• Handles general correspondence by sorting and responding to mail and emails, processing referral letters, and sending welcome and thank-you letters to patients and referrers.
• Sanitize, clean and prepare the treatment room for the next day, ensuring lab work has arrived and promptly reporting any issues.
• Support patient care from entry to exit, including appointment reminders, follow-ups, and post-treatment care.

Requirement

• Possess relevant receptionist/front desk or administrative experience
• Strong people management skills or customer service skills
• Team player with good communication skills and conflict resolution abilities.
• Adaptable to change and able to handle customer/patient issues effectively.
• Professional work ethic with attention to detail and proactive initiative.

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Please visit www.itcspl.com to learn more information about ITC