CUSTOMER SERVICE OFFICER

HUA LANGUAGE CENTRE PTE LTD; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Hua Language Centre Pte Ltd in Singapore seeks a friendly front desk administrator to manage the reception, assist with enquiries from new and existing parents, and support the student registration process. You will organize and maintain course and student data, update branch statistics, and liaise with Chinese teachers and parents on administrative matters.

Fluency in Mandarin and English is required, with weekend work on Saturdays and Sundays.

Qualifications

• Fluent in Mandarin and English.
• Able to communicate fluently in Mandarin with teachers from China.
• Experience in office administration and data handling.

Responsibilities

• Man the reception desk and attend to enquiries from new & existing parents.
• Facilitate student registration process.
• Organise and maintain course & student data.
• Update statistics report for the branch.
• Liaise with Chinese teachers and parents on administrative matters.

Skills

Mandarin proficiency

English proficiency

Microsoft Office

Interpersonal communication

Organised and meticulous

Customer service

Tools

Microsoft Office

Job description

Job Description

• Man the reception desk of the school and attend to enquiries from new & existing parents


• Facilitate student registration process


• Organise and maintain course & student data


• Update statistics report for the branch


• Liaise with Chinese teachers and parents on administrative matters

Job Requirements

• Proficient in bothMandarinand English


• Must be able to communicatefluently in Mandarinwith teachers from China


• Required to work on Saturday and Sunday


• Competence in PC skills (MS Microsoft Office)


• At least 2 years of relevant working experience


• Confident with good interpersonal and communication skills


• Organised and meticulous