Front Desk & Office Concierge

Charlotte Frank; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Charlotte Frank is seeking a receptionist to join its office administration team in Singapore. The role focuses on creating a welcoming and professional front-of-house experience for staff and visitors.

You will manage calls, emails, mail, meeting room scheduling, and support travel logistics while liaising with building management. The ideal candidate has a Diploma or degree, at least 3 years in a front-desk or customer-facing role, and immediate availability.

Qualifications

• Diploma, bachelor’s degree or equivalent preferred.
• At least 3 years of experience in front-desk, receptionist, administrative, or customer-facing role.
• Prior experience as a receptionist, administrative assistant or in professional services, hospitality, private baking is a plus
• Maturity and discretion in handling sensitive information and high-profile visitors
• Excellent customer service skills and a welcoming, professional manner
• Well-presented at all times, maintaining appropriate professional dress and decorum
• Immediate availability is preferred

Responsibilities

• Great and welcome clients, visitors and staff in a professional and courteous manner
• Manage incoming calls, emails, and walk-in enquiries; direct to appropriate personnel
• Serve as the main point of contact at the front desk by greetings guests, client and candidates, answering and directing calls, and managing incoming and outgoing mail and packages
• Oversee meeting room scheduling and readiness, prepare refreshments, and help host visitors
• Maintain pantry supplies and snacks, and ensure common areas – including the lounge, wellness room and visitor desks area clean and presentable as needed
• Provide administrative support, including assisting with expense claims, preparing documents and meeting materials and coordinating team travel logistics
• Liaise with building management and vendors on office maintenance, coordinate access and onboarding for new joiners an visitors, and help organize office events and social activities

Skills

Front-desk excellence

Customer service

Communication skills

Discretion

Team collaboration

Education

Diploma or Bachelor's degree

Job description

Charlotte Frank is seeking a receptionist to join its office administration team in Singapore. The role focuses on creating a welcoming and professional front-of-house experience for staff and visitors.

You will manage calls, emails, mail, meeting room scheduling, and support travel logistics while liaising with building management. The ideal candidate has a Diploma or degree, at least 3 years in a front-desk or customer-facing role, and immediate availability.