Front Desk Guest Experience Specialist

ACCURATE MANPOWER PTE. LTD.; Singapore; On-site; SGD 21,000 - 36,000; Full time

Job summary

ACCURATE MANPOWER PTE. LTD. in Singapore is seeking a customer-focused hotel front desk associate to ensure smooth check-in and check-out experiences for guests.

You will follow company policies and provide accurate information while maintaining hospitality standards. Responsibilities include handling room checks, reservations, and public area checks, with opportunities for holistic training and advancement.

Responsibilities

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

Job description

ACCURATE MANPOWER PTE. LTD. in Singapore is seeking a customer-focused hotel front desk associate to ensure smooth check-in and check-out experiences for guests.

You will follow company policies and provide accurate information while maintaining hospitality standards. Responsibilities include handling room checks, reservations, and public area checks, with opportunities for holistic training and advancement.