Front Desk & Guest Experience - Golf & Leisure Venue

TEHC LEISURE PTE. LTD.; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

TEHC Leisure PTE. LTD. in Singapore is seeking a friendly Front Desk team member to be the first contact for golfers, families and guests in a golf and leisure environment. You will welcome guests, handle enquiries, bookings, check-ins and payments.

The role requires shift work including weekends and public holidays; 44 hours per week, 5 days rostered. Mandarin is an advantage and customer service experience is preferred.

Qualifications

• Friendly, confident and service-oriented.
• Good communication and interpersonal skills.
• Comfortable using computers and basic Microsoft Office.
• Organised and able to handle multiple tasks.
• Responsible, positive and willing to learn.
• Customer service or hospitality experience is an advantage.
• English required; Mandarin is an advantage.
• Willing to work shifts, weekends and Public Holidays.

Responsibilities

• Welcome guests and provide friendly, professional service
• Handle enquiries, bookings, check-ins and payments
• Assist with equipment rentals, memberships, promotions and events
• Provide information on our golf and leisure facilities
• Handle guest feedback and assist in resolving issues
• Support simple administrative and daily Front Desk duties
• Work closely with Operations and F&B teams
• Keep the Front Desk and guest areas organised and presentable

Skills

Customer service

Communication

Organised

Tools

Microsoft Office

Job description

As we continue to grow and expand our leisure operations, we are looking to add to our Front Desk team. Join us in a golf & leisure environment, where you'll be the first point of contact for golfers, families and guests.

Joo Koon

44 hours/week | 5 days rostered

Shift work, including weekends & Public Holidays

Key Responsibilities

• Welcome guests and provide friendly, professional service
• Handle enquiries, bookings, check-ins and payments
• Assist with equipment rentals, memberships, promotions and events
• Provide information on our golf and leisure facilities
• Handle guest feedback and assist in resolving issues
• Support simple administrative and daily Front Desk duties
• Work closely with Operations and F&B teams
• Keep the Front Desk and guest areas organised and presentable

What We're Looking For

• Friendly, confident and service-oriented
• Good communication and interpersonal skills
• Comfortable using computers and basic Microsoft Office
• Organised and able to handle multiple tasks
• Responsible, positive and willing to learn
• Customer service or hospitality experience is an advantage
• English required; Mandarin is an advantage
• Willing to work shifts, weekends and Public Holidays

Join a growing team and be part of creating a welcoming experience for our guests.