Guest Experience Lead — Weekend & Public Holiday Shifts

Hong Feng Yu Yi Pte Ltd; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

Hong Feng Yu Yi Pte Ltd in Singapore is seeking an energetic, warm and courteous Front Desk Executive to join our team. The role runs 10am–8pm, 6 days a week, including weekends and public holidays, and involves greeting clients and supporting daily operations with therapists.

You will handle payments, use POS and booking systems, send WhatsApp reminders, and maintain a welcoming atmosphere for customers, showing reliability and teamwork in a customer-facing role.

Qualifications

• Experience with POS systems and booking systems.
• Able to handle payments and reminders.
• Customer-facing role with strong communication.

Responsibilities

• Attend to customers in a welcoming manner.
• Support daily operation flow alongside therapists.
• Send reminders to customers.
• Handle payment collection.
• Work on weekends and public holidays.

Skills

POS systems

Booking systems

Payment collection

WhatsApp reminders

Customer service

Team collaboration

Job description

Hong Feng Yu Yi Pte Ltd in Singapore is seeking an energetic, warm and courteous Front Desk Executive to join our team. The role runs 10am–8pm, 6 days a week, including weekends and public holidays, and involves greeting clients and supporting daily operations with therapists.

You will handle payments, use POS and booking systems, send WhatsApp reminders, and maintain a welcoming atmosphere for customers, showing reliability and teamwork in a customer-facing role.