Front Desk Executive (4 days)

LVL Music Academy; Singapore; On-site; SGD 20,000 - 27,000; Full time

Benefits offered by this job

Staff discounts on instruments and 1

Health insurance

Professional development

Employee discount

Job summary

LVL Music Academy in Singapore is seeking a Customer Service Executive to support daily operations for students and parents. You will collaborate with the Centre Manager to manage enquiries, scheduling, and administrative tasks.

Responsibilities include following up on enquiries, booking trials and enrolments, and maintaining accurate records. The role requires clear English communication and a positive, organized approach, with weekend and retail hours.

Qualifications

• Clear communication in English is required.
• Organised and able to handle multiple tasks.
• Willingness to learn and adapt in a busy environment.
• Comfortable working weekends and retail hours.

Responsibilities

• Respond to student and parent enquiries via WhatsApp, phone, and walk-ins.
• Assist with trial lesson bookings and student enrolments.
• Manage scheduling, attendance, and student records.
• Handle basic billing and administrative tasks; maintain centre cleanliness and organisation.

Skills

Communication

Organization

Multitasking

Positive attitude

Weekend readiness

Job description

• Additional incentives based on performance
• Typical total monthly earnings: $2,000 – $2,400
• This position is open only to Singaporeans and PRs

Salary & Benefits:

• Base salary: $1,800-2,000 per month
• Additional incentives based on performance
• Typical total monthly earnings: $2,000 – $2,400
• This position is open only to Singaporeans and PRs

Work Schedule:

• 4-day work week
• Friday, Saturday, Sunday & Monday

Job Description:

We are looking for a Customer Service Executive to support daily operations and ensure a smooth experience for students and parents.

You will work closely with the Centre Manager to manage enquiries, scheduling, and administrative tasks.

Key Responsibilities:

Customer Support:

• Follow up on enquiries via WhatsApp, phone calls, and walk-ins
• Assist with trial lesson bookings and student enrolments
• Provide clear and professional communication to parents and students

Operations And Administration:

• Assist with lesson scheduling and student records
• Track attendance and support daily operations
• Handle basic billing and administrative tasks
• Maintain cleanliness and organisation of the centre

Requirements:

• Good communication skills in English
• Organised and able to handle multiple tasks
• Positive attitude and willingness to learn
• Comfortable working weekends and retail hours
• Interest in music or education is a plus

Benefits:

• On-the-job training and development
• Staff discounts on instruments and accessories
• Supportive working environment
• Opportunity for career progression

About LVL Music Academy:

LVL Music Academy is a music school and instrument shop in Singapore offering lessons and string instruments under one roof.

Job Types: Full-time, Permanent

Benefits:

• Employee discount
• Health insurance
• Professional development