Front Desk Executive (4 days)

LVL MUSIC ACADEMY PTE. LTD.; Singapore; On-site; SGD 20,000 - 22,000; Full time

Benefits offered by this job

On-the-job training

Staff discounts on instruments

Health insurance

Professional development

Job summary

LVL Music Academy PTE. LTD. in Singapore is seeking a Customer Service Executive to support daily operations, manage enquiries, scheduling, and administrative tasks at the centre.

The role requires great English communication, organizing ability, and a positive, proactive attitude. It includes a 4-day work week with weekend hours and opportunities for training and career progression.

Qualifications

• Clear and effective English communication.
• Able to stay organized and manage multiple tasks.
• Positive attitude and willingness to learn in a fast-paced environment.
• Comfortable with weekend and retail hours.
• Interest in music or education is a plus.

Responsibilities

• Customer Support: follow up on enquiries via WhatsApp, phone calls, and walk-ins; assist trial lesson bookings and enrolments; communicate clearly with parents and students.
• Operations and Administration: assist with lesson scheduling and student records; track attendance; handle basic billing and administrative tasks; maintain centre cleanliness and organisation.

Skills

English communication

Multitasking

Positive attitude

Willingness to learn

Weekend readiness

Job description

Salary & Benefits:

• Base salary: $1,800-2,000 per month
• Additional incentives based on performance
• Typical total monthly earnings: $2,000 - $2,400
• This position is open only to Singaporeans and PRs

Work Schedule:

• 4-day work week
• Friday, Saturday, Sunday & Monday

Job Description:

We are looking for a Customer Service Executive to support daily operations and ensure a smooth experience for students and parents.

You will work closely with the Centre Manager to manage enquiries, scheduling, and administrative tasks.

Key Responsibilities

Customer Support:

• Follow up on enquiries via WhatsApp, phone calls, and walk-ins
• Assist with trial lesson bookings and student enrolments
• Provide clear and professional communication to parents and students

Operations and Administration:

• Assist with lesson scheduling and student records
• Track attendance and support daily operations
• Handle basic billing and administrative tasks
• Maintain cleanliness and organisation of the centre

Requirements:

• Good communication skills in English
• Organised and able to handle multiple tasks
• Positive attitude and willingness to learn
• Comfortable working weekends and retail hours
• Interest in music or education is a plus

Benefits:

• On-the-job training and development
• Staff discounts on instruments and accessories
• Supportive working environment
• Opportunity for career progression

About LVL Music Academy:

LVL Music Academy is a music school and instrument shop in Singapore offering lessons and string instruments under one roof.

Job Types:

• Full-time, Permanent

Benefits:

• Employee discount
• Health insurance
• Professional development