Front Desk & Centre Operations Coordinator

Matt's Educationmattseducation.com; Singapore; On-site; SGD 29,000 - 42,000; Full time

Benefits offered by this job

Competitive salary package

Career progression opportunities

Supportive, family-like environment

Job summary

Matt's Education in Singapore is seeking a Centre Front Desk Administrator to ensure a welcoming and efficient first impression for students and parents. You will handle registrations, inquiries, and front desk operations at the centre.

You will also manage scheduling, student records, and liaise with teachers to keep families informed about student progress. Weekend shifts are required to support centre needs.

Qualifications

• A service-oriented individual with a friendly disposition.
• Ability to work in a fast-paced environment and multitask.
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Excellent communication skills and comfortable as a front-line representative.
• Availability to work weekends (4 weekdays and 1 weekend), with shifts as follows: Weekdays 12 PM–9:30 PM / 10:30 AM–7:30 PM, Weekend 8 AM–5 PM.

Responsibilities

• Front Desk Operations: Provide front desk support and manage student registration, walk-ins, and parent inquiries.
• Centre Management: Manage day-to-day operations, maintain cleanliness, organization, and inventory; develop and enforce policies.
• Customer Relationship Management: Cultivate relationships with parents/guardians and students; respond to queries promptly.
• Administrative Support: Manage class scheduling, student records, reports; coordinate with teaching staff and communicate progress to parents; assist in lesson material prep.
• Finance-related: Handle enrolment and operational payments, refunds, and budgetary considerations.
• Collaboration: Work with academic and creative teams for effective centre running.

Skills

Service orientation

Multitasking

Communication skills

Tools

MS Office

Job description

Matt's Education in Singapore is seeking a Centre Front Desk Administrator to ensure a welcoming and efficient first impression for students and parents. You will handle registrations, inquiries, and front desk operations at the centre.

You will also manage scheduling, student records, and liaise with teachers to keep families informed about student progress. Weekend shifts are required to support centre needs.