FRONT DESK

CHUN K CULTURE PRIVATE LIMITED; Singapore; On-site; SGD 22,000 - 33,000; Full time

Benefits offered by this job

Meal provided

Performance bonus

Job summary

CHUN K CULTURE PRIVATE LIMITED is seeking a customer-oriented front desk associate for its Singapore venue. The role involves greeting guests, registering arrivals, assigning rooms, and processing payments.

You will promote current packages, seasonal promotions, and memberships to walk-ins and existing customers, while remembering guest preferences to tailor setups in advance. The position requires handling inquiries and maintaining a clean front counter; shifts include day and night hours.

Qualifications

• Welcoming guests with professionalism.
• Handle inquiries and reservations efficiently.
• Maintain front desk area and balance end-of-day sales.

Responsibilities

• Greet and assist guests, register arrivals, allocate rooms, and enter guest details accurately.
• Promote packages, promotions, and memberships to walk-in and existing customers.
• Handle cashiering duties: payments, receipts, and end-of-day balancing.
• Answer inquiries via phone, online, and walk-ins about reservations, availability, prices and services.

Skills

Guest service

Cash handling

Communication

Job description

Job Description:

• Greet and assist all guests, including VIPs and regular customers, with warmth and professionalism
• Register guests upon arrival, allocate rooms, and ensure accurate entry of guest details in the system
• Promote current packages, seasonal promotions, and membership sign-ups to walk-in and existing customers
• Provide personalized service by remembering the preferences of returning customers and preparing their preferred setup in advance
• Handle cashiering duties including processing payments, issuing receipts, and balancing end-of-day sales
• Assist in festive or thematic decorations within the KTV premises to enhance the customer experience
• Support the planning and execution of in-house events, customer appreciation nights, and promotional campaigns
• Answer phone, online, and walk-in inquiries regarding reservations, room availability, pricing, and services
• Maintain cleanliness and order at the front counter and common areas
• Perform other administrative or operational support tasks as required by the manager

Requirements:

• Everyone are welcome to apply
• Day Shift 12NN - 10PM
• Night Shift 8PM - 6AM

Meals: Meal Provided

Location: 107 North Bridge Road, #04-01 Funan Mall, Singapore 179105 (City Hall MRT)

Working Hours: 6 WD per week (Night, 10 hours/day Included 1 hrs break)

Benefits: Performance Bonus (Subject to individual and company performance)