Front Counter Service Crew (Full Time / Part Time)

LAM'S (SINGAPORE) CULINARY ENTERPRISE PTE. LTD.; Singapore; On-site; SGD 22,000 - 36,000; Full time

Benefits offered by this job

Annual Increment

Year-End bonus

Quarterly Sales Variable Bonus

Referral Bonus

Birthday Voucher

Training and Development

Walking Distance from MRT

Job summary

Paperbakes in Singapore is hiring for a Front Counter Associate to support day-to-day operations, including packing, cashiering, and handling delivery orders. You will contribute to a warm, efficient customer experience at the counter and assist with stock checks and opening/closing duties.

No experience is required as training is provided; we welcome friendly, service-minded individuals who can thrive in a fast-paced environment and work on weekends or public holidays when required.

Qualifications

• No experience required; training provided.
• Able to assist front counter operations.
• Willing to learn SOPs and guidelines.
• Able to work in a fast-paced environment.
• Flexible to work weekends and public holidays.

Responsibilities

• Assist with front counter operations.
• Prepare and pack dine-in, takeaway, and delivery orders.
• Support order stickers, packing, drinks, cashiering, and order handover.
• Handle delivery orders, rider handover, and platform updates when required.
• Check and manage outlet stock, including topping up, ordering, receiving and storage.
• Maintain cleanliness at the counter and customer-facing areas.
• Support opening, mid-shift and closing duties.
• Follow Paperbakes SOP and service standards.

Skills

Friendly service

Customer service

Team player

Attentive

Fast-paced environment

Job description

Paperbakes – Join Us to Serve Real, Wholesome Food with Heart

We’re a vibrant and tight-knit team that works hard, supports one another, and has fun doing it. If you’re energetic, friendly, and believe in doing meaningful work that helps people feel good from the inside out — we’d love to have you with us.

Why Join Paperbakes?

• Real food, real values – We don’t use MSG or artificial additives. We care about what goes into our food and into your growth.


• Career growth opportunities – We invest in people who show initiative and team spirit.


• Sustainable mission – Join a team that believes in balance: healthy eating, mindful cooking, and eco-conscious practices.


• Learn & grow – Whether you’re front-of-house or behind the counter, we’ll teach you the skills that matter.


• Supportive team culture – Respect, collaboration, and a bit of fun make the shift fly by.


• Staff meals included – Enjoy the same fresh and nutritious meals we serve.

Whether you're just starting out or looking for a place where you can grow, Paperbakes offers afresh start in every sense. Join us and help bring healthier, happier food to people — one perfectly baked meal at a time.

This role supports front counter operations, packing, cashiering, delivery orders and customer handover.

Job Scope

• Assist with front counteroperations.


• Prepare and pack dine-in, takeaway, and delivery orders.


• Support order stickers, packing, drinks, cashiering, and order handover.


• Handle delivery orders, rider handover, and delivery platform updates when required.


• Check and manage outlet stock, including topping up, ordering, receiving, and proper storage when required.


• Maintain cleanliness at the counter and customer-facing areas.


• Support opening, mid-shift, and closing duties.


• Follow Paperbakes SOP and service standards.

Requirements

• No experience required; training provided.


• Friendly and willing to serve customers at the counter.


• Able to work in a fast-paced environment.


• Responsible, punctual, and willing to learn.


• Able to follow SOP and instructions.


• Able to work shifts, weekends and public holidays.

Benefits

• Annual Increment


• Year-End bonus


• Quarterly Sales Variable Bonus


• Referral Bonus


• Birthday Voucher


• Training and Development


• Career Progression


• Walking Distance from MRT

职位类型

全职 / 兼职

岗位简介

本岗位负责门店前台的日常运作，包括餐点打包、收银、外送订单处理以及顾客取餐服务。

工作内容

• 协助前台的日常运作。


• 准备并包装堂食、外带与外送订单。


• 负责订单标签、食品包装、饮料、收银以及出餐交接。


• 处理外送订单，与送餐员交接，并在需要时更新外送平台的订单状态。


• 检查并管理门店库存，包括补货、订单、收货以及妥善储存。


• 保持前台与顾客区域的整洁。


• 协助开店、当班期间及收档各项工作。


• 遵守 Paperbakes 的标准作业流程与服务标准。

任职要求

• 无需相关工作经验，公司提供培训。


• 态度友善，乐于在前台为顾客提供服务。


• 能适应快节奏的工作环境。


• 有责任心、守时，并乐于学习。


• 能遵守标准作业流程与指示工作。


• 能配合轮班，并在周末及公共假期上班。

员工福利

• 年度调薪


• 年终奖金


• 季度销售绩效奖金


• 员工推荐奖金


• 生日礼券


• 培训与职业发展


• 职业晋升机会


• 地铁站 (MRT) 步行为顾客提供服务