Freight & Shipping Customer Success Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 31,000 - 38,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd is recruiting a Customer Service Executive / Shipping Admin for freight forwarding in Bukit Merah Central, Singapore.

The role involves supporting the sales team, coordinating with customers, transporters, warehouses and internal teams to ensure smooth shipments. You will prepare import/export documentation, verify costs, handle enquiries on freight rates and tracking, and liaise with overseas agents.

Qualifications

• 1–2 years of relevant experience in freight forwarding

Responsibilities

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses and internal teams
• Prepare import/export documentation and delivery orders
• Verify related costs and charges
• Handle customer enquiries on freight rates and shipment tracking
• Liaise with overseas agents and customers to ensure smooth shipments

Skills

Freight forwarding

Customer service

Job description

The Supreme HR Advisory Pte. Ltd is recruiting a Customer Service Executive / Shipping Admin for freight forwarding in Bukit Merah Central, Singapore.

The role involves supporting the sales team, coordinating with customers, transporters, warehouses and internal teams to ensure smooth shipments. You will prepare import/export documentation, verify costs, handle enquiries on freight rates and tracking, and liaise with overseas agents.