Freight Forwarding Customer Support Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 31,000 - 38,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a freight forwarding coordinator to support the sales team in Bukit Merah Central, Singapore. The role involves coordinating between customers, transporters, warehouses, and internal teams to ensure smooth shipments.

Responsibilities include preparing import/export documentation, verifying costs, and addressing customer inquiries on rates and tracking. The ideal candidate has 1–2 years in freight forwarding and strong communication skills.

Qualifications

• 1–2 years of freight forwarding experience.
• Experience preparing import/export documentation and ensuring compliance.

Responsibilities

• Provide support to the sales department and coordinate with customers, transporters, warehouses, and internal teams.
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release.
• Verify all related costs and charges.
• Handle customer enquiries on freight rates, shipment tracking, and related matters.
• Liaise with overseas agents and customers to ensure smooth shipment processes.

Skills

Freight forwarding

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a freight forwarding coordinator to support the sales team in Bukit Merah Central, Singapore. The role involves coordinating between customers, transporters, warehouses, and internal teams to ensure smooth shipments.

Responsibilities include preparing import/export documentation, verifying costs, and addressing customer inquiries on rates and tracking. The ideal candidate has 1–2 years in freight forwarding and strong communication skills.