Freight Services Specialist (Bilingual)

Private Advertiser; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Private Advertiser in Singapore seeks a logistics and sales support professional to act as a primary contact for customers, respond to inquiries, provide quotes, and assist with freight-related issues.

You will support sales coordination, manage documentation and compliance, negotiate rates, process orders, and maintain CRM data while researching market opportunities to grow the business.

Qualifications

• Diploma qualification
• Fluent in English and Mandarin
• 2 years logistics experience
• Singaporean/PR advantageous

Responsibilities

• Respond to customer inquiries and provide quotes for freight services.
• Coordinate sales activities, schedule appointments, prepare materials, and follow up with leads.
• Ensure all shipment documentation, including customs documents, is complete and accurate.
• Assist in negotiating rates with carriers to secure best pricing.
• Enter orders, coordinate with carriers for pickup/delivery, and track shipments.
• Maintain customer records in a CRM system and keep information up to date.
• Assist in market research to identify potential customers and trends.
• Liaise with carriers and customers to resolve delays, damages, or documentation issues.
• Develop a deep understanding of freight forwarding services and industry regulations.
• Create or update sales support materials such as presentations and case studies.

Skills

Customer communication

Sales coordination

Documentation compliance

Rate negotiation

Order processing

CRM management

Market research

Problem resolution

Product knowledge

Sales collateral

Education

Diploma qualification

Tools

CRM software

Job description

Private Advertiser in Singapore seeks a logistics and sales support professional to act as a primary contact for customers, respond to inquiries, provide quotes, and assist with freight-related issues.

You will support sales coordination, manage documentation and compliance, negotiate rates, process orders, and maintain CRM data while researching market opportunities to grow the business.