FOOD SERVICES OPERATIONS MANAGER

ACCURATE MANPOWER PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ACCURATE MANPOWER PTE. LTD. is seeking a proactive operations professional in Singapore to oversee the full operation and deliver exceptional customer services.

The role involves developing loyalty programs, updating company policies, and shaping the overall marketing strategy. You will respond to customer inquiries, organize shifts, recruit and mentor staff, and forecast requirements while maintaining inventory and controlling costs.

Responsibilities

• Manage and oversee the entire operation
• Deliver superior customer services and ensure customersatisfaction
• Plan and develop customer loyalty programs
• Plan new and update existing company policy
• Develop the overall marketing strategy
• Respond efficiently to customer questions andcomplaints
• Organize and supervise shifts
• Manage and lead staff (including hiring newemployees)
• Training and evaluate staff performance
• Forecast requirements and maintain inventory
• Manage supplies (including costs control andminimizing wastage)
• Nurture a positive working environment for allemployees
• Monitor operations, implement innovative strategiesto improve productivity and sales

Job description

Roles & Responsibilities

• Manage and oversee the entire operation
• Deliver superior customer services and ensure customersatisfaction
• Plan and develop customer loyalty programs
• Plan new and update existing company policy
• Develop the overall marketing strategy
• Respond efficiently to customer questions andcomplaints
• Organize and supervise shifts
• Manage and lead staff (including hiring newemployees)
• Training and evaluate staff performance
• Forecast requirements and maintain inventory
• Manage supplies (including costs control andminimizing wastage)
• Nurture a positive working environment for allemployees
• Monitor operations, implement innovative strategiesto improve productivity and sales