Responsibilities
- Manage diet administration processes and coordinate patient meal-related matters.
- Handle enquiries, telephone calls, feedback, and communication with relevant stakeholders, ensuring timely follow-up and resolution.
- Collate, maintain, and update meal-related data required for daily food production and operational reporting.
- Generate meal summaries and meal orders using electronic systems to support food preparation and meal assembly processes.
- Prepare and distribute patient meal information accurately to support meal service operations.
- Maintain records of operational events, feedback, and corrective actions taken.
- Support meal assembly and plating activities, ensuring meals are prepared and dispatched accurately.
- Monitor operational performance indicators and prepare regular reports for management review.
- Identify and highlight operational discrepancies or irregularities for timely resolution.
- Coordinate meal requirements with healthcare professionals and relevant departments.
- Manage procurement, inventory control, stock receiving, issuance, and stock-taking activities.
- Ensure proper storage, handling, and documentation of inventory in accordance with established procedures.
- Maintain and update inventory management records and systems.
- Arrange and deliver supplies and materials to designated departments as required.
- Prepare meeting minutes and provide administrative support for departmental activities.
Requirements
- Diploma in Food Science, Food Nutrition, or a related discipline is preferred.
- At least 2 years of relevant administrative, food services, operations, or inventory management experience is preferred.
- Strong communication, interpersonal, and customer service skills.
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Ability to analyse operational data and maintain accurate records.
- Self‑motivated, organised, and able to work effectively in a fast‑paced environment.
- Able to work independently as well as collaboratively within a team.
- Physically able to perform manual handling duties, including moving and carrying supplies when required.
- Willing to work a 5‑day work week, including shifts, weekends, and public holidays.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
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