Patient Meal Services Coordinator / F&B Assistant #HDCC

Recruit Express Pte Ltd; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore seeks a seasoned Food Service Supervisor to oversee hospital-style meal operations. You will coordinate meal orders, verify accuracy, monitor food safety, and lead a team to ensure timely distribution and high standards.

The ideal candidate has 5–7 years in supervisory roles within food service, is familiar with hygiene standards and Microsoft Office, and can work in cool environments. More details provided during interview.

Qualifications

• Minimum GCE N-Level, O-Level, or Nitec qualification.
• 5-7 years of supervisory experience in hospital, upscale hotel, restaurant, or high-volume food service.
• Basic Food Hygiene certification.
• Basic Microsoft Office knowledge.
• Familiarity with electronic meal ordering systems advantageous.
• Strong customer service skills and attention to detail.
• Ability to work in a cold-room environment (4°C to 18°C).

Responsibilities

• Coordinate patient meal orders, generate meal summaries, and manage catering requests to ensure smooth daily operations.
• Attend to patient meal enquiries and feedback professionally, providing timely assistance and follow-up.
• Monitor and record food safety control points, including temperatures, and report deviations for corrective action.
• Perform meal verification checks by cross-checking meals against orders before loading onto trolleys.
• Uphold standards in food hygiene, Halal compliance, CCPs, and workplace safety.
• Report equipment faults, maintenance requirements, and operational issues promptly.
• Ensure food prep and meal assembly areas are clean, organized, and maintained after each session.
• Work with team members and supervisors to ensure accurate meal distribution and efficient operations.
• Carry out additional duties as assigned by the supervisor.

Skills

Supervisory experience

Customer service

Attention to detail

Communication skills

Education

GCE N-Level/O-Level/Nitec

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Key Responsibilities

• Coordinate patient meal orders, generate meal summaries, and manage catering requests to ensure smooth daily operations.
• Attend to patient meal enquiries and feedback professionally, providing timely assistance and follow-up.
• Monitor and record food safety control points, including food trolley reheating and chiller and freezer temperatures, and promptly report deviations for corrective action.
• Perform meal verification checks by cross-checking assembled meals against meal order chits before loading them onto food trolleys.
• Uphold strict standards in food hygiene, Halal compliance, critical control points, and workplace safety.
• Report equipment faults, maintenance requirements, and operational issues to the relevant departments or supervisor promptly.
• Ensure food preparation and meal assembly areas are clean, organised, and properly maintained after each session.
• Work closely with team members and supervisors to ensure accurate meal distribution and efficient food service operations.
• Carry out additional duties as assigned by the supervisor.

Job Requirements

• Minimum GCE N-Level, O-Level, or Nitec qualification
• 5-7 years of relevant experience in a supervisory capacity, preferably in a hospital, upscale hotel, restaurant, or high-volume food service operation.
• Basic Food Hygiene certification is required.
• Basic Microsoft Office knowledge, including Word, Excel, and PowerPoint.
• Familiarity with electronic meal ordering systems will be an advantage.
• Strong customer service skills, attention to detail, and the ability to handle enquiries professionally.
• Comfortable working in a cold-room environment with temperatures ranging from 4°C to 18°C.