Food Court Operations Lead

LEE QUAN (WAVE 9) PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

LEE QUAN (WAVE 9) PTE. LTD. is seeking a capable Operations Supervisor to direct a busy food court, ensuring SOP adherence and high service standards. You will advise tenants on operational needs, oversee daily sales reconciliation, and lead staff training and development.

Ideal candidates have at least a Diploma and 2+ years in F&B, with strong communication, leadership, and time-management skills to manage multiple stalls and ensure hygiene compliance.

Qualifications

• Diploma or equivalent required.
• Minimum 2 years in F&B industry.
• Strong communication and interpersonal skills required.
• Ability to lead and develop staff; handle conflicts and time pressure.

Responsibilities

• Direct and manage food court according to SOPs and regulatory requirements.
• Advise and support tenants on operational needs and service consistency.
• Ensure daily sales are accurate and reconciled on time.
• Recruit, train and supervise staff.
• Ensure hygiene SOP compliance by tenants.
• Liaise with tenants on stall matters.
• Assist with operations when manpower is short.
• Deal with external parties to speed service recovery.
• Answer customer queries and feedback.
• Ensure Safe Management Measures are in place.

Skills

Leadership

Communication

Time management

Problem solving

Attention to detail

Education

Diploma or equivalent

Job description

LEE QUAN (WAVE 9) PTE. LTD. is seeking a capable Operations Supervisor to direct a busy food court, ensuring SOP adherence and high service standards. You will advise tenants on operational needs, oversee daily sales reconciliation, and lead staff training and development.

Ideal candidates have at least a Diploma and 2+ years in F&B, with strong communication, leadership, and time-management skills to manage multiple stalls and ensure hygiene compliance.