Food Court Manager

LEE QUAN (WAVE 9) PTE. LTD.; Singapore; Sur place; SGD 40 000 - 60 000; Plein temps

Résumé du poste

LEE QUAN (WAVE 9) PTE. LTD. is seeking a capable Operations Supervisor to direct a busy food court, ensuring SOP adherence and high service standards. You will advise tenants on operational needs, oversee daily sales reconciliation, and lead staff training and development.

Ideal candidates have at least a Diploma and 2+ years in F&B, with strong communication, leadership, and time-management skills to manage multiple stalls and ensure hygiene compliance.

Qualifications

• Diploma or equivalent required.
• Minimum 2 years in F&B industry.
• Strong communication and interpersonal skills required.
• Ability to lead and develop staff; handle conflicts and time pressure.

Responsabilités

• Direct and manage food court according to SOPs and regulatory requirements.
• Advise and support tenants on operational needs and service consistency.
• Ensure daily sales are accurate and reconciled on time.
• Recruit, train and supervise staff.
• Ensure hygiene SOP compliance by tenants.
• Liaise with tenants on stall matters.
• Assist with operations when manpower is short.
• Deal with external parties to speed service recovery.
• Answer customer queries and feedback.
• Ensure Safe Management Measures are in place.

Connaissances

Leadership

Communication

Time management

Problem solving

Attention to detail

Formation

Diploma or equivalent

Description du poste

RESPONSIBILITIES:

Reporting to the Operation Manager and your responsibilities include but are not limited to:

• Direct and manage food court according to company SOPs and regulatory requirements
• Advice and support tenants on their operational needs and service consistency
• Ensure daily sales are accurate | Timely reconciliation
• Recruit, train and supervise staff
• Ensure the respective tenants on adhere to the hygiene SOP
• Liaise with tenants on stall matters
• Help to carry out operational duties when there is manpower shortage
• Dealing with external parties on issues for faster service recovery
• Answer customer queries/feedback
• Ensure Safe Management Measures is in place

Requirements:

• Candidate must possess minimum Diploma or equivalent
• Minimum 2 years’ relevant experience in F&B industry
• Attention to detail, ability to spot and resolve problems efficiently
• Processes excellent communication and interpersonal skills
• Resourceful and ability to work under pressure
• Attention to detail, ability to spot and resolve problems efficiently
• Communication & Leadership skills, staff development
• Conflict & time management and good organizational skills