FOOD AND BEVERAGE (F&B) MANAGER

TT EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

TT EMPLOYMENT PTE. LTD. is seeking a senior operations professional to drive business performance, budgeting, and expansion planning for new concepts and brands in Singapore.

The role requires collaboration with management and cross-functional teams to optimize profitability and ensure strategic alignment across the organization. The successful candidate will oversee service quality, customer satisfaction, and staff development, including hiring, training, performance management, and change

Qualifications

• Experience in strategic business operations and performance tracking.

Responsibilities

• Integrate strategic business continuity management into operations to achieve business goals.

Skills

Strategic planning

Business continuity

Budget management

Performance analysis

Change management

Innovation leadership

Job description

Job Description & Requirements

Business Operations

• Work closely with management to integrate strategic business continuity management into organization’s operations to achieve business goals
• Responsible for the business performance, financial and budget planning of the business unit
• Involved in the set up and expansion plans for new concepts and brands
• Analyze business performance to optimize sales and profitability
• Work closely with functional support departments as to align with strategic business objectives.
• Facilitate innovation process within the business unit

CustomerService

• Develop and implement service operations processes
• Drive service quality and customer satisfaction
• Drive customer loyalty for service excellence

People Management

• Oversee all staff related matters including such as hiring, training, performance management, and disciplinary matters
• Develop managers and high-potential employees through organizational talent capability reviews
• Lead, coach and motivate managers to develop organizational and governance strategies and achieve goals
• Facilitate innovation and lead managers to manage change