Floor Manager / Assistant Manager

DOCG PTE LTD; Singapore; On-site; SGD 42,000 - 54,000; Full time

Benefits offered by this job

Staff meal discounts

Career development opportunities

Supportive and dynamic work环境

Job summary

DOCG PTE LTD is seeking a Floor Manager / Assistant Manager in Singapore to oversee daily restaurant operations and deliver high standards of service. You will lead and train staff, manage scheduling, and coordinate with kitchen teams to ensure seamless service and top-quality presentation.

The role requires strong leadership, excellent communication, and a commitment to customer satisfaction. Flexibility for varied shifts, including evenings and weekends, is essential.

Qualifications

• Experience in a similar role in a high-volume restaurant is required.
• Strong leadership, communication, and interpersonal skills are essential.
• Detail-oriented with a focus on quality and customer satisfaction.
• Willingness to work varied hours, including weekends and evenings.

Responsibilities

• Supervising daily operations to ensure exceptional service and customer satisfaction.
• Leading, training, and managing staff effectively.
• Handling staff scheduling, shift planning, and performance evaluations.
• Collaborating with kitchen staff for seamless service and quality food presentation.
• Addressing customer queries and complaints professionally.
• Ensuring compliance with health and safety regulations.
• Managing inventory and upkeep of restaurant appearance and functionality.

Skills

Leadership

Staff training

Scheduling

Customer service

Communication

Interpersonal skills

Flexibility

Tools

Restaurant management software

Job description

Location:

Near Esplanade MRT, Downtown MRT, Raffles Place MRT, Clarke Quay MRT - Central Business District, Singapore

Position:

• Floor Manager / Assistant Manager

Working Hours:

• Shift 1: 7am - 7pm
• Shift 2: 11am - 11pm
• 12-hour shifts with a 2-hour break

Working Days:

• Mondays to Sundays (6 Days Work Week)

Job Description:

As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service.

Responsibilities include:

• Supervising daily operations to ensure exceptional service and customer satisfaction.
• Leading, training, and managing staff effectively.
• Handling staff scheduling, shift planning, and performance evaluations.
• Collaborating with kitchen staff for seamless service and quality food presentation.
• Addressing customer queries and complaints professionally.
• Ensuring compliance with health and safety regulations.
• Managing inventory and upkeeping the restaurant's appearance and functionality.

Requirements:

• Experience in a similar role, preferably in a high-volume restaurant.
• Strong leadership, communication, and interpersonal skills.
• Detail-oriented with a commitment to quality and customer satisfaction.
• Flexibility to work varied hours, including weekends and evenings.
• Familiarity with restaurant management software is advantageous.

We Offer:

• Competitive salary and benefits package

(Salary package is based on role responsibilities and operational working requirements)

• Professional growth and career development opportunities.
• Supportive and dynamic work environment.
• Staff meal discounts.