Floor Manager / Assistant Manager

docg pte. ltd.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Professional growth opportunities

Staff meal discounts

Job summary

DOCG PTE. LTD. in Singapore is seeking a Floor Manager / Assistant Manager to uphold high service standards and lead staff operations. This role is essential for managing customer satisfaction and ensuring compliance with health regulations.

The ideal candidate will have experience in a fast-paced restaurant environment, strong leadership skills, and a detail-oriented approach. The position offers various working hours with a competitive salary and benefits, plus opportunities for professional growth.

Qualifications

• Experience in a similar role, preferably in a high-volume restaurant.
• Strong leadership and communication skills.
• Flexibility to work varied hours, including weekends.

Responsibilities

• Supervise daily operations to ensure exceptional service.
• Lead, train, and manage staff effectively.
• Handle staff scheduling and performance evaluations.
• Collaborate with kitchen staff for seamless service.
• Address customer queries and complaints professionally.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Communication

Interpersonal skills

Attention to detail

Tools

Restaurant management software

Job description

Location

Near Esplanade MRT, Downtown MRT, Raffles Place MRT, Clarke Quay MRT - Central Business District, Singapore

Position

• Floor Manager / Assistant Manager

Working Hours

• Shift 1: 7am - 7pm
• Shift 2: 11am - 11pm
• 12-hour shifts with a 2-hour break

Working Days

• Mon – Sun (6 Days Work Week)

Job Description

As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service.

Responsibilities

• Supervising daily operations to ensure exceptional service and customer satisfaction.
• Leading, training, and managing staff effectively.
• Handling staff scheduling, shift planning, and performance evaluations.
• Collaborating with kitchen staff for seamless service and quality food presentation.
• Addressing customer queries and complaints professionally.
• Ensuring compliance with health and safety regulations.
• Managing inventory and upkeeping the restaurant’s appearance and functionality.

Requirements

• Experience in a similar role, preferably in a high-volume restaurant.
• Strong leadership, communication, and interpersonal skills.
• Detail-oriented with a commitment to quality and customer satisfaction.
• Flexibility to work varied hours, including weekends and evenings.
• Familiarity with restaurant management software is advantageous.

We Offer

• Competitive salary and benefits package (Salary package is based on role responsibilities and operational working requirements)
• Professional growth and career development opportunities.
• Supportive and dynamic work environment.
• Staff meal discounts.

How to Apply

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