Flagship F&B Ops Leader - Live Music & Dining Growth

He Xi Enterprise Pte Ltd; Singapore; Vor Ort; SGD 55.000 - 90.000; Vollzeit

Benefits dieser Stelle

14 days annual leave

AWS

Variable bonus

Zusammenfassung

He Xi Enterprise Pte Ltd, launching a Singapore flagship store, seeks a Restaurant Manager to lead daily F&B operations, drive sales, and develop a high-performing team. You will balance guest experience with financial accountability in a bustling environment.

The role requires 5+ years in restaurant management, a diploma/degree in Hospitality or Business, and the ability to manage multicultural teams while ensuring compliance with SFA/NEA regulations.

Qualifikationen

• Diploma or Degree in Hospitality, Business, or related field preferred.
• Minimum 5 years of restaurant management experience in the F&B industry preferred.
• Demonstrated leadership skills managing multicultural teams preferred.
• Proven customer service orientation and problem-solving abilities preferred.
• Financial acumen with experience in P&L management and cost control preferred.
• Knowledge of Singapore F&B regulations and licensing requirements preferred.
• Flexibility to work varied hours including weekends and public holidays preferred.

Aufgaben

• Lead and coordinate outlet operations, including service delivery, and guest experience to ensure seamless daily functioning.
• Train, motivate, and develop service team to meet and exceed performance targets and foster a collaborative work environment.
• Manage profit and loss accountability by driving revenue growth, controlling costs, and overseeing inventory management to maximize outlet profitability.
• Ensure strict adherence to Singapore Food Agency (SFA) food safety standards, National Environment Agency (NEA) regulations, and liquor licensing requirements to maintain compliance and operational integrity.
• Address customer feedback, resolve complaints, and implement service recovery strategies to enhance customer satisfaction and loyalty.
• Coordinate staff rostering, payroll processing, and manage staff welfare to optimize workforce efficiency and engagement.
• Plan and execute marketing promotions and upselling initiatives to increase sales and customer engagement.
• Maintain strong supplier relationships and conduct regular stock takes to ensure inventory accuracy and supply chain reliability.

Kenntnisse

Leadership skills

Customer service orientation

Multicultural team management

Problem-solving

Communication

Ausbildung

Diploma or Degree in Hospitality or Business

Jobbeschreibung

He Xi Enterprise Pte Ltd, launching a Singapore flagship store, seeks a Restaurant Manager to lead daily F&B operations, drive sales, and develop a high-performing team. You will balance guest experience with financial accountability in a bustling environment.

The role requires 5+ years in restaurant management, a diploma/degree in Hospitality or Business, and the ability to manage multicultural teams while ensuring compliance with SFA/NEA regulations.