Fitness & Leisure Executive

The American Club; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

The American Club in Singapore is seeking a hospitality-focused team member to enhance our members' fitness and leisure experiences across the gym, studios, wellness facilities and front-of-house services.

You will engage with Members through strong communication and interpersonal skills, support multi-sport activities and maintain an active, sports-driven mindset while handling rotating shifts including weekends and public holidays (no overnight shifts).

Qualifications

• Hospitality-focused mindset and guest service orientation.
• Strong interpersonal and communication skills to engage with Members.
• Active and sports-driven mindset with awareness of multiple sports.
• Willingness to work rotating shifts, including weekends and public holidays (no midnight shifts).

Responsibilities

• Attend to all Members enquiries over the counter and on the phone (gym, group fitness, tennis, squash, etc.).
• Support Gym administration including marketing collateral for events and class attendance.
• Ensure month-end billing for fitness and recreation classes and activities.
• Attend and provide secretarial support during F&L committee and subcommittee meetings.

Skills

Hospitality focus

Interpersonal communication

Active and sports-driven

Multisport knowledge

Job description

Job Description

What’s in it for you
Inspire and support our members by creating a positive, high-energy fitness and leisure experience across the club — from the gym and studio classes to wellness facilities and front-of-house member services.

We are looking for someone who is

• Hospitality-focused
• Strong interpersonal and communication skills to engage with Members
• Active and sports-driven mindset
• Strong multi-sport knowledge and awareness
• Able to work rotating shifts, including weekends and public holidays (no midnight shifts)

Key responsibilities include (but not limited to)

• Attend to all Members enquiries over the counter & on the phone i.e. gym, group fitness, tennis, squash & adult recreation etc.
• Support of Gym administration i.e. marketing collateral for events, new personal training, classes’ attendance, tournament sign-ups and members correspondences.
• Ensure month-end billing for all fitness & recreation classes and all activities are accounted for.
• To attend and provide secretarial support during all F&L committee & subcommittee meetings.