FinTech Client Success Consultant

FactSet; Singapore; On-site; SGD 90,000 - 120,000; Full time

Benefits offered by this job

Two-week training in Manila

Private health insurance

Competitive salary

CSR programs participation

Business Resource Groups

Job summary

FactSet is seeking a Senior Consultant for our Client Success team in Singapore. You will solve business challenges for leading financial institutions and deliver value through technology.

The role targets professionals with 2–4 years of experience in financial services, technology, or consulting, and a bachelor’s degree in finance or related fields. This position offers two-week training in Manila, exposure to major institutions, ownership of client portfolios, and the chance to lead projects

Qualifications

• 2–4 years of experience in financial services, technology, client service, consulting, or related field.
• Bachelor’s degree in Finance, Economics or Accounting preferred, but all majors will be considered.
• Singapore Citizen or PR as eligibility requirement.

Responsibilities

• Develop knowledge across FactSet products, client workflows, and the financial services industry.
• Build trusted relationships with clients and understand their business goals, challenges, and priorities.
• Identify opportunities to improve client workflows, technology, and use of the FactSet product suite.
• Take ownership of client initiatives and coordinate with internal teams to deliver effective solutions.
• Proactively identify opportunities to improve client adoption, engagement, and overall experience.
• Develop commercial awareness by identifying opportunities that support client retention and growth.
• Manage multiple priorities and own client issues from identification to resolution.
• Act as a voice of the client to provide feedback for product and service improvements.
• Contribute to team development by sharing knowledge and experience.

Skills

Client relationship management

Communication

Problem solving

Team collaboration

Proactiveness

Education

Bachelor’s degree in Finance/Economics/Accounting

Job description

FactSet is seeking a Senior Consultant for our Client Success team in Singapore. You will solve business challenges for leading financial institutions and deliver value through technology.

The role targets professionals with 2–4 years of experience in financial services, technology, or consulting, and a bachelor’s degree in finance or related fields. This position offers two-week training in Manila, exposure to major institutions, ownership of client portfolios, and the chance to lead projects