Field Service Engineering Trainee | Singapore, Singapore

Hitachi Energy Ltd.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Benefits offered by this job

Employer-sponsored medical plan

Life & Personal Accident insurance

Leave programs (annual, medical, etc.)

Job summary

Hitachi Energy Ltd. is looking for a fresh graduate to join our Field Service Engineer traineeship in Singapore.

The role focuses on commissioning, installing and testing transformer-related equipment, with a strong emphasis on customer interaction and on-site service. You will gain hands-on experience through a 1-year traineeship, supported by leadership and mentoring programs, technical and product training, and industry site exposure.

Qualifications

• Fresh graduate from undergraduate STEM studies.
• Willing to travel locally or abroad as part of role.
• Excellent communication skills in English, both written and spoken.

Responsibilities

• Provide technical advisory during commissioning, installation and testing of equipment.
• Troubleshoot complex start-up issues and correct problems with guidance.
• Develop relationships with customers to secure future service opportunities.
• Assist sales and project teams to grow transformer service business.

Skills

Fluent English

Problem solving

Team player

Self-motivated learning

Education

Bachelors in STEM

Job description

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally. Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Designed to adapt to every O&M strategy, services can be procured stand-alone or as part of an EnCompass™ partnership agreement. Additionally, the net-zero transition begins with the Installed Base and we continue to innovate across our ‘Sustain & Decarbonize’ category, which includes our made-for sustainability offerings.

As a fresh graduate embarking on the Field Service Engineer role, you will have the opportunity to chart your own career path while learning about the Service Business Unit and the field service engineering opportunity. This opportunity provides excellent learning opportunities such as leadership and mentoring programs, technical and product training and industry site experience. You’ll learn to demonstrate personal leadership, teamwork and collaboration abilities, with a high level of initiative, self-confidence, and curiosity to learn in a 1-year traineeship period.

The Field Service Engineer will focus on providing technical advice to customers including commissioning, installing, and testing of products/equipment including Identifying and correcting more complex problems associated with start-up. Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs. Developing on-going relationships with customers to secure future business. The Field Service Engineer may resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased.

How you’ll make an impact:

You will perform field service operations with strong technical skills.

You will deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.

You will exceed customer expectations by understanding and anticipating their needs, troubleshooting equipment failures and proactively preventing issues.

You will identify and resolve electrical or mechanical problems with minimal assistance and develop potential sales and business opportunities through customer knowledge.

You will suggest product and process improvements to enhance operations.

You will be assisting the Salespeople and project managers to maintain better business relationship with customers and expand the business of transformer service.

This roll will demand travelling about 60-70% on - call/ customer priority.

You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

You recently graduated from the undergraduate studies under Science, Technology, Engineering andMathematics (STEM) from a reputable institution

Flexible for business travel local or abroad.

Fluency in English both verbal and written, with good communication skills, self- motivated on new knowledge learning, good problem solving, good team player.

More about us:

At Hitachi Energy, we believe in fostering a collaborative and inclusive work environment. We offer opportunities for growth and development, ensuring our team members can thrive and achieve their career goals. Join us and be part of a company that values innovation, excellence, and teamwork.

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.

For this role, depending on grade and experience, we offer the following employee benefits:

• Employer-sponsored medical plan (inc. dental care and optical).
• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance.
• Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.).
• *Benefits are subject to the respective plan rules.

We can provide more information during the recruitment process.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.