Field Service Engineer (Robotic)

Cloud Plus; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Cloud Plus seeks an engineer to support AMR robots in hospital and factory settings and supervise cabling installations. You will monitor performance via dashboards, perform maintenance, respond to incidents, and coordinate with project teams and customers.

Role requires flexibility for rotating shifts (6am-3pm or 1pm-10pm), occasional weekends/public holidays, and travel to customer sites as needed. Training on error logs and dedicated software will be provided.

Qualifications

• Experience with AMR robots in healthcare or industrial settings.
• Ability to follow SOPs and guidelines for maintenance.
• Strong communication and problem-solving skills.

Responsibilities

• Continuously monitor AMR performance via the dashboard to guarantee smooth operation.
• Handle repairs and maintenance for the AMR robot per SOP and address breakdowns.
• Respond promptly to operational incidents to minimize disruption.
• Communicate status updates to project teams and ground users.
• Document issues in daily log files for traceability.

Skills

AMR operation

Dashboard monitoring

Maintenance & repair

Troubleshooting

Communication

Shift work

Willingness to travel

Education

Diploma or Certificate in Engineering

Tools

AMR software

Job description

We are looking to hire an engineer to join our team in supporting the smooth operation of robots in hospital/factory setting and supervise installation of cabling.

The key responsibilities include:

• Ensure continuous monitoring of AMR performance via the dashboard to guarantee smooth operation throughout the hospital.

• Handle repairs and maintenance tasks for the AMR robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns.

• Respond promptly to any operational incidents or issues on the ground, ensuring minimal disruption.

• Serve as a key communication point between the project team and ground users, providing regular updates on the status of AMR operations.

• Document any issues or incidents in daily log files to ensure traceability and resolution.

• Work in rotating shifts (6 am - 3 pm or 1 pm - 10 pm), with occasional weekends and public holidays based on shift schedule requirements.

• Receive training on generating error logs using specific software tools.

• Be trained to operate and control AMR fleet tasks through dedicated software.

• Support structured cabling installations.

• On site supervision and provide guidance to sub contractors.

• Following up with customers on updates to project status.

Requirements:

1.Ability to work in a fast-paced environment.

2.Strong problem-solving and communication skills.

3.Willingness to learn and work with cutting-edge robotics technology.

4.Flexible to work in shifts, including weekends and public holidays.

5.Process a DiplomaorCertificate in engineering.

6.Strong understanding of electrical, mechanical, and software systems.

7.Willingness to travel to customer sites as needed