Field Service Engineer: Onsite Tech & Customer Support

Sartorius; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

Sartorius Singapore seeks a Field Service Engineer to perform on-site installations, calibrations and preventive maintenance on Sartorius equipment, ensuring reliable operation and customer satisfaction.

You will provide on-site and remote support, troubleshoot issues, document work and comply with safety standards, while traveling to customer sites as required. The role emphasizes clear communication and adherence to service procedures.

Qualifications

• Field service experience in electronic or mechanical systems.
• Proven ability to troubleshoot complex equipment.
• Excellent communication with customers.
• Maintain accurate service documentation.

Responsibilities

• Install, calibrate and maintain Sartorius equipment at customers' sites.
• Provide on-site and remote support to resolve issues.
• Escalate complex problems following defined processes.
• Maintain service documentation and time reporting.
• Ensure safety with site rules during service activities.

Skills

Technical certification

Electronics

Mechanical Eng

Troubleshooting

Customer-facing

Documentation

Travel readiness

Education

Technical certification in Electronics/Mechanical Eng

Job description

Sartorius Singapore seeks a Field Service Engineer to perform on-site installations, calibrations and preventive maintenance on Sartorius equipment, ensuring reliable operation and customer satisfaction.

You will provide on-site and remote support, troubleshoot issues, document work and comply with safety standards, while traveling to customer sites as required. The role emphasizes clear communication and adherence to service procedures.