Field Service Engineer — On-Site Installations & 24/7 Support

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GMP Technologies (S) Pte Ltd seeks a hands-on Field Service Engineer to install, relocate, and commission biomedical or industrial equipment at customer sites. You will conduct start-up activities, perform on-site maintenance, and provide both warranty and paid service support as required.

The role requires strong diagnostic skills, ability to travel frequently (domestic and international), and willingness to work flexible shifts including on-call duties.

Qualifications

• Bachelor’s degree in Electronics, Engineering, or related field with 5+ years experience; or Master’s degree with 3+ years; or equivalent work experience.

Responsibilities

• Install and relocate equipment at customers’ sites and conduct start-up, cut-over and check-out activities.
• Provide warranty tool support or paid service for out-of-warranty tools via on-site preventive maintenance and addressing abnormalities.
• Apply troubleshooting techniques to isolate malfunctions and determine corrective actions; replace defective units when needed.
• Implement field modifications or ECOs involving removal/installations of assemblies and subsystems.
• Carry out Tier 2 process qualification work.
• Prepare logs, service records, and diagnostic updates; maintain accurate documentation.
• Represent the company professionally to customers and inform them of new needs.
• Develop good customer relations during installation and execution of service contracts.
• Maintain equipment (tool kit, diagnostic test equipment, spare parts) in good working condition.

Skills

Field service

Customer engagement

Diagnostics

Electrical schematics

Interpersonal communication

Independent work

Education

Bachelor’s degree in Electronics/Engineering or related field

Master’s degree (optional)

Job description

GMP Technologies (S) Pte Ltd seeks a hands-on Field Service Engineer to install, relocate, and commission biomedical or industrial equipment at customer sites. You will conduct start-up activities, perform on-site maintenance, and provide both warranty and paid service support as required.

The role requires strong diagnostic skills, ability to travel frequently (domestic and international), and willingness to work flexible shifts including on-call duties.