Field Service Engineer - Medical Devices (Cardiac)

Johnson & Johnson Pte Ltd; Singapore; Presencial; SGD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Johnson & Johnson is seeking a Field Service Engineer to support Biosense Webster in Singapore. You will ensure reliability, performance, and uptime of advanced electrophysiology and cardiac mapping technologies used to improve patient outcomes.

You will collaborate with healthcare professionals to provide expertise, preventative maintenance, troubleshooting, repairs, and system upgrades, while delivering an exceptional customer experience.

Formación

• Associate's Degree with 2+ years in biomedical equipment, hospital engineering, medical devices, field service, or related technical disciplines.
• Bachelor's Degree in Biomedical, Electrical, Electronics, Computer Engineering, or related field is acceptable.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent verbal and written communication in English.

Responsabilidades

• Provide on-site and remote technical support for Biosense Webster products through the Customer Support organization.
• Install, maintain, troubleshoot, repair, and upgrade medical equipment within assigned territories.
• Diagnose technical issues, identify root causes, and implement timely corrective actions.
• Respond to service requests, including urgent customer support needs.
• Support preventive maintenance activities and maintain equipment performance and service records.
• Assist in training and mentoring junior Field Service Engineers.

Conocimientos

Troubleshooting

Analytical thinking

Communication

Independent work

Time management

English proficiency

Educación

Associate's Degree

Bachelor's Degree in Biomedical, Electrical, Electronics, Computer Engineering, or related field

Herramientas

Service management systems

Microsoft Office

Descripción del empleo

Johnson & Johnson is seeking a Field Service Engineer to support Biosense Webster in Singapore. You will ensure reliability, performance, and uptime of advanced electrophysiology and cardiac mapping technologies used to improve patient outcomes.

You will collaborate with healthcare professionals to provide expertise, preventative maintenance, troubleshooting, repairs, and system upgrades, while delivering an exceptional customer experience.