Field Service Engineer: Install, Troubleshoot & Support

SWIFT ELECTRIC PRIVATE LIMITED; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

SWIFT ELECTRIC PRIVATE LIMITED is seeking a field service technician to install, commission, and maintain equipment at customer sites across Singapore. You will diagnose mechanical, electrical, electronic, and control system issues, perform preventive maintenance, and deliver on-site and remote technical support while keeping detailed service records.

The role emphasizes safe operation, customer communication, and timely reporting.

Responsibilities

• Install and commission new equipment, machinery, and systems at customer sites.
• Perform equipment setup, configuration, testing, and calibration.
• Ensure equipment operates according to manufacturer specifications.
• Conduct functional testing before handing over equipment to customers.
• Provide installation and commissioning reports.
• Diagnose mechanical, electrical, electronic, and control system problems.
• Identify equipment faults and determine root causes.
• Carry out corrective maintenance and equipment repairs.
• Troubleshoot PLC, HMI, sensors, motors, drives, and control panels where applicable.
• Minimize equipment downtime through effective problem-solving.
• Perform scheduled preventive maintenance according to maintenance plans.
• Inspect equipment condition and identify potential failures.
• Replace worn-out or defective components.
• Check equipment performance, safety, and operating conditions.
• Maintain proper service and maintenance records.
• Attend customer service requests and technical complaints.
• Provide on-site and remote technical support.
• Advise customers on proper equipment operation and maintenance.
• Train customers on equipment usage and basic troubleshooting.
• Maintain good customer relationships and professional communication.
• Prepare service reports after every site visit.
• Record equipment faults, repairs, and parts replacement.
• Maintain equipment service history.
• Submit technical reports and recommend improvement actions.
• Update maintenance checklists and service records.
• Identify and recommend spare parts required for repairs.
• Monitor spare parts availability.
• Coordinate with the store or purchasing department for replacement parts.
• Ensure proper handling and usage of tools and equipment.
• Follow workplace safety procedures and company regulations.
• Conduct risk assessments before performing maintenance work.
• Follow Lockout/Tagout (LOTO) procedures where applicable.
• Use appropriate personal protective equipment (PPE).
• Ensure all maintenance activities comply with safety standards.

Skills

Troubleshooting

Customer communication

Job description

SWIFT ELECTRIC PRIVATE LIMITED is seeking a field service technician to install, commission, and maintain equipment at customer sites across Singapore. You will diagnose mechanical, electrical, electronic, and control system issues, perform preventive maintenance, and deliver on-site and remote technical support while keeping detailed service records.

The role emphasizes safe operation, customer communication, and timely reporting.