Field Service Engineer: Install, Maintain & Support

Tata Consultancy Services

Singapore

On-site

SGD 40,000 - 65,000

Full time

9 days ago

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Job summary

Tata Consultancy Services in Singapore is seeking a technically skilled professional to provide on-site maintenance, installations, and customer training for our products and systems. You will manage hardware and software upgrades, perform preventative maintenance, and ensure proper documentation of all activities.

Ideal candidates have hands-on maintenance experience, good communication, and the ability to work independently or in a team.

Qualifications

Minimum 1 year related technical maintenance / service support experience.
Recognized engineering qualification – preferably electrical/electronic.
Fresh graduates welcome; training will be provided.

Responsibilities

Provide reactive call-out response and exceptional service to Customers.
Installation of systems and products.
Provide Customer with product training.
Carry out hardware and software modifications/upgrades on existing sited equipment.
Regular Preventative maintenance of existing products.
Management and control of spare parts for product repair and upgrade.
Communication and escalation of any service issues in line with the relevant processes.
Cover for other regions during periods of high workload.
Working as part of a team or individually responding to on site customer support requests.
Weekend call-out cover – dependent on region.
Logical approach to fault finding.