Field Service Engineer (Medical/ Class 3)

GMP Technologies; Singapore; On-site; SGD 56,000 - 84,000; Full time

Job summary

GMP Technologies in Singapore seeks a Field Service Engineer (Medical/ Class 3) to install devices, provide basic training, and manage warranty and preventive maintenance visits at customer sites.

You will support sales events, escalate quality issues, and ensure timely documentation. Requires 7+ years in medical after-sales service and a Class 3 driving license. This is a hands-on engineering role with travel to customer sites as needed.

Qualifications

• Minimum Degree / Diploma in Engineering/Electronics or Equivalent.
• At least 7 years of technical experience preferable in after sales support in medical industry.
• Class 3 driving license preferred.

Responsibilities

• Performs installation & provides basic technical training when necessary for devices.
• Plans for warranty and corrective repairs / maintenance visits.
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure services are up to date.
• Provides support to Sales and Marketing for congresses, exhibitions, demos, workshops, projects etc.
• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country.
• Deliver high quality jobs to achieve customer satisfaction and appreciation.
• Complete on-time monthly maintenance tasks and paperwork for assigned customers accounts.
• Ensure the local service team data hygiene and hours tracking are timely input.
• Make constant efforts for contract development and implementation of Service programs.
• To participate/take up Workplace Safety & Health responsibilities as required by the company.
• Any other additional duties deemed appropriate by Service Manager.

Skills

Technical field service

Customer support

Education

Engineering/ Electronics degree or diploma

Tools

Class 3 driving license

Job description

About the job Field Service Engineer (Medical/ Class 3)

Responsibilities

• Performs installation & provides basic technical training when necessary for devices
• Plans for warranty and corrective repairs / maintenance visits
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure services are up to date.
• Provides support to Sales and Marketing for congresses, exhibitions, demos, workshops, projects etc.
• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Deliver high quality jobs to achieve customer satisfaction and appreciation
• Complete on-time monthly maintenance tasks and paperwork for assigned customers accounts.
• Ensure the local service team data hygiene and hours tracking are timely input.
• Make constant efforts for contract development and implementation of Service programs
• To participate/take up Workplace Safety & Health responsibilities as required by the company
• Any other additional duties deemed appropriate by Service Manager.

Requirements

• Minimum Degree / Diploma in Engineering/Electronics or Equivalent
• At least 7 years of technical experience preferable in after sales support in medical industry.
• Class 3 driving license preferred.

We regret that only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.