Field Service Engineer 2

Onto Innovation; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Health & dental benefits

PTO (paid time off)

401K/retirement plan with companyMatch

Employee Stock Purchase Program (ESPP)

Health & wellness initiatives

Job summary

Onto Innovation in Singapore is seeking a Field Service Engineer to install, repair and maintain our metrology and related tools across Southeast Asia.

You will install new tools regionally, respond to down-tool situations, document activities, feed back to sales, and contribute to product improvement while traveling about 60% of the time. A engineering degree and strong communication are required.

Qualifications

• College/University degree in engineering.
• Excellent interpersonal & customer communication skills.
• Ability to travel regularly throughout Southeast Asia, approximately 60% of the time.
• Ability to work unsupervised yet within a team setting.
• Ability to efficiently utilize all Microsoft Office products including PowerPoint, Word and Excel.

Responsibilities

• Install, repair and maintain Onto Innovation products, this includes Metrology tools.
• Install new tools within the Southeast Asia region, completing both Engineering and Applications tasks.
• Respond to down tool situations within Southeast Asia and requests for Maintenance when required.
• Provide correct documentation requested and feedback to the US factory as needed.
• Provide feedback to sales team as required, helping provide possible leads for future sales.
• Providing Applications feedback in order to look at constant product improvement.

Skills

MS Office (PowerPoint/Word/Excel)

Customer communication

Teamwork

Travel willingness

Education

Engineering degree

Job description

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

• Responsible for Installation, Repair and Maintenance of Onto Innovation products, this includes Metrology tools.
• Install new tools within the Southeast Asia region. Completing both Engineering and Applications tasks.
• Respond to down tool situations within Southeast Asia and requests for Maintenance when required.
• Provide correct documentation requested and feedback to the US factory as needed.
• Provide feedback to sales team as required. Helping provide possible leads for future sales.
• Providing Applications feedback in order to look at constant product improvement.

Qualifications

• Preferred 2 to 3 years Field Service experience in the Semiconductor Business
• Previous knowledge of equipment fault detection. With experience in electrical, Mechanical and software.
• Preferred experience in Semiconductor applications.
• College/University degree in engineering.
• Ability to work unsupervised yet within a team setting.
• Excellent interpersonal & customer communication skills.
• Ability to efficiently utilize all Microsoft Office products including PowerPoint, Word and Excel.
• Ability to travel regularly throughout Southeast Asia, approximately 60% of the time.

Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Purchase Program (ESPP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.

Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.