Field Deployment Engineer - AI Platform Integration

RESARO SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Resaro seeks a Forward Deployed Engineer to join our Singapore team. You will deploy our AI assurance platform in complex customer environments, build last-mile integrations, and support pre-sales with rapid prototyping and technical demonstrations.

This role blends deployment engineering, software development, and customer communication in regulated, high-stakes settings. You’ll work on air-gapped and on-premise deployments, collaborating with clients and internal teams to deliver robust

Qualifications

• 2 to 5 years of software engineering experience, ideally with customer-facing deployment exposure.
• Strong proficiency in Python and at least one additional language.
• Experience with Docker, Kubernetes, and deploying applications in varied infrastructure environments.
• Comfort working independently on-site at customer locations with minimal supervision.
• Excellent communication skills: ability to translate technical concepts for non-technical stakeholders.
• Problem-solving under pressure: diagnosing and resolving issues in production environments
• Experience writing documentation, handover notes, and customer-facing technical material

Responsibilities

• Deploy and configure AIP in customer environments, including air-gapped and on-premise settings.
• Build last-mile integrations connecting our platform to varied customer infrastructure.
• Own first-line bug fixing, platform updates, and issue resolution at customer sites.
• Develop client-specific customisations and new custom modules from requirements through to delivery.
• Support pre-sales with technical workshops, proof-of-concept builds, and rapid prototyping.
• Provide L1/L2 technical support and customer onboarding.
• Execute existing test plans for customer use cases and adapt reports for customer stakeholder presentations.
• Communicate effectively with technical and non-technical customer stakeholders.
• Feed field learnings back into the core product team (~20% of capacity)

Skills

Python

Other programming language

Customer-facing deployment

On-site work

Communication skills

Tools

Docker

Kubernetes

Job description

Resaro seeks a Forward Deployed Engineer to join our Singapore team. You will deploy our AI assurance platform in complex customer environments, build last-mile integrations, and support pre-sales with rapid prototyping and technical demonstrations.

This role blends deployment engineering, software development, and customer communication in regulated, high-stakes settings. You’ll work on air-gapped and on-premise deployments, collaborating with clients and internal teams to deliver robust