Field Application Engineer ( ASEAN)

TDK SensEI; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

TDK SensEI is seeking a Field Applications Engineer (FAE) in Singapore to serve as the technical bridge between customers and internal teams. You will enable adoption of SensEI sensors, edge AI, and embedded hardware through design‑in support and hands‑on guidance.

You will collaborate with R&D and product teams, create documentation, and deliver demos and POCs while traveling to customer sites as needed. A degree in a related field and strong C/C++/Python skills are required.

Qualifications

• Bachelor's degree in a related field.
• Strong knowledge of embedded systems, sensors, and edge AI platforms.
• Proficiency in C/C++ and Python.
• Experience with hardware debugging tools and communication protocols.

Responsibilities

• Act as the primary technical interface for assigned customers, supporting pre‑sales engagements and post‑sales technical support.
• Work closely with customers’ engineering teams to integrate sensors and platforms into their systems.
• Deliver product demonstrations, proofs‑of‑concept, and system‑level design recommendations.

Skills

Embedded systems

C/C++

Python

Technical communication

Travel flexibility

Education

Bachelors in EE/CS/related

Bachelors in Electrical/Computer Engineering or CS

Tools

Jira

Confluence

GitHub

Hubspot

Job description

Overview

As a Field Application Engineer (FAE) at TDK SensEI, you will act as the technical bridge between our customers and internal product teams. In this customer‑facing role, you will enable successful adoption of SensEI’s sensor, edge AI, and embedded hardware solutions by providing design‑in support, system‑level integration expertise, and hands‑on technical guidance. Your work ensures that our innovative technologies translate into real‑world success for our customers.

Key Responsibilities

Technical Support & Implementations

• Act as the primary technical interface for assigned customers, supporting pre‑sales engagements and post‑sales technical support.
• Work closely with customers’ engineering teams to integrate TDK SensEI sensors and platforms into their systems.
• Deliver product demonstrations, proof‑of‑concept evaluations, and assist with system‑level design recommendations.
• Provide on‑site or virtual technical support, troubleshooting hardware/software issues and working cross‑functionally to resolve them.

Cross Functional Collaborations

• Collaborate with internal R&D, product management, and marketing teams to relay customer feedback, market insights, and drive product enhancements.
• Create and maintain technical documentation, including application notes, integration guides, and FAQs.
• Participate in technical training sessions for distributors, partners, and internal teams.
• Identify new use cases and build demo applications for SensEI ML products.
• Assist with technical input for proposals, RFQs, and pre‑sales documentation.
• Conduct competitive analysis and provide insights to internal teams.
• Ensure compliance with relevant industry standards and regulatory requirements in customer designs.
• Document and elevate field issues for quality and reliability improvements.

Additional Responsibilities

• Support key design‑win opportunities by aligning customer requirements with product capabilities.
• Assist in evaluation kit setup, debugging, and configuration.
• Help define customer‑specific firmware modifications and contribute to development where applicable.
• Represent TDK SensEI at industry events, tradeshows, and customer roadshows.
• Develop and manage demo videos, user documentation, and blogs to support user adoption.

Ethics and Integrity

Adhere to the company’s Values and Code of Conduct and uphold the highest standards of honesty, integrity, and ethical behavior in all business activities.

Qualifications

• Bachelor’s degree in related field.
• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field.
• +5 years of experience with product management tools (Jira, Confluence, GitHub, Hubspot) and methodologies, including creating PRDs, user stories, and wireframes.
• Strong knowledge of embedded systems, sensors, and edge AI platforms.
• Proficiency in programming languages such as C/C++ and Python.
• Familiarity with hardware debugging tools (oscilloscopes, logic analyzers) and communication protocols.
• Ability to troubleshoot hardware/software integration issues and provide system‑level recommendations.
• Excellent verbal and written communication for customer interactions and technical documentation.
• Willingness to travel typically 20–40% for customer visits, demos, and industry events.

Certification or Licenses

• Embedded Systems Certification (e.g., ARM, Microchip, STMicro).
• IoT Platform Certifications (AWS IoT, Azure IoT, etc.).
• Agile or PMP training for those involved in customer project coordination.
• Safety or quality certifications (IPC, ISO/TS if applicable to market).