Field Application Engineer

TECHNOPROBE ASIA PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

TECHNOPROBE ASIA PTE. LTD. is seeking a dedicated support engineer to deliver application solutions for probe cards in Singapore and internationally. You will partner with the sales team to identify customer requirements and provide on-site support to address any probe-related issues across the product development lifecycle.

The ideal candidate will have a degree in Electrical or Electronics Engineering and strong problem-solving abilities. The role involves collaboration with product engineers and participation in projects aimed at enhancing testing performance at customer sites.

Qualifications

• Degree, Diploma, or ITI in Electrical Engineering, Electronics Engineering, or a related discipline.
• Strong knowledge of electronic components.
• Ability in analytical thinking and effective problem solving.
• Effective verbal and written communication skills.
• Customer-focused with a strong problem-solving mindset.
• Experience with analog and digital applications is a plus.

Responsibilities

• Deliver application support and technical solutions for probe cards.
• Partner with sales to identify customer requirements.
• Support throughout the full product development lifecycle.
• Provide technical feedback and ensure RMA repairs.
• Work closely with product engineers to ensure readiness.
• Participate in DOE projects to enhance performance.
• Coordinate with cross-functional teams for customer satisfaction.

Skills

Analytical thinking

Problem solving

Effective communication

Customer focus

Education

Degree, Diploma, or ITI in Electrical Engineering or Electronics Engineering

Tools

Hands-on experience with PCBA-level components

Job description

Job Description

• Deliver application support and technical solutions for probe cards to customers across Singapore and overseas.
• Partner with the sales team to identify customer requirements and provide onsite support to resolve probe-related issues.
• Work closely with HQ counterparts to acquire knowledge of new products and technologies, and support customers in resolving probe card issues.
• Support customers throughout the full product development lifecycle, including evaluation, qualification, and mass production.
• Provide technical feedback to internal teams and ensure RMA probe cards undergo necessary repairs before being returned to customers.
• Work closely with customer product engineers to troubleshoot, validate, and ensure probe cards are production-ready.
• Participate in DOE projects at customer sites to enhance probe card testing performance.
• Coordinate with cross-functional teams, including HQ counterparts, to address diverse customer needs and ensure high customer satisfaction.

Requirements & Qualifications

• Degree, Diploma, or ITI in Electrical Engineering, Electronics Engineering, or a related discipline.
• Strong knowledge of electronic components and their applications.
• Demonstrated ability in analytical thinking and effective problem solving.
• Effective verbal and written communication skills, with the ability to clearly explain technical concepts to customers.
• Customer-focused, proactive, and equipped with a strong problem-solving mindset.
• Hands-on experience with PCBA-level components, connectors, wireless or electromechanical modules, and analog and digital applications is an added advantage.

Workplace Location: Ang Mo Kio, Techplace 1 (easily accessible to public transport)