Female Client Experience Specialist — Beauty Aesthetics

Private Advertiser; Singapore; On-site; SGD 28,000 - 61,000; Full time

Benefits offered by this job

Competitive base salary + commissions

Staff discounts on treatments

Medical benefits & annual leave

On-the-job training

Job summary

Private Advertiser is seeking a vibrant Female Customer Service Officer for its beauty and aesthetic salon in Singapore. You will be the first point of contact, delivering excellent service and converting leads into clinic appointments.

The role is female-only, with Malay/Chinese language proficiency preferred to engage the primary client demographics. Full-time, on-site position with opportunities for growth and incentives.

Qualifications

• Female environment required to work in a Muslimah-friendly setting.
• Fluent Malay or Mandarin/Chinese preferred for effective communication with primary clients.
• Sales-driven role with outbound calls and lead follow-up.
• Experience in beauty, aesthetic, retail, or telesales is advantageous.

Responsibilities

• Greet walk-in clients with a warm, hospitable salon experience.
• Handle omnichannel queries, bookings, and feedback via phone, WhatsApp, and social media.
• Proactively follow up on warm leads to promote promotions and secure bookings.
• Meet and exceed individual and team KPIs for conversions, appointments, and satisfaction.

Skills

Guest relations

Omnichannel comms

Lead conversion

Performance targets

Administrative support

Sales experience

Outbound calls

Job description

Private Advertiser is seeking a vibrant Female Customer Service Officer for its beauty and aesthetic salon in Singapore. You will be the first point of contact, delivering excellent service and converting leads into clinic appointments.

The role is female-only, with Malay/Chinese language proficiency preferred to engage the primary client demographics. Full-time, on-site position with opportunities for growth and incentives.