Faculty Operations & Facilities Leader

Nanyang Technological University; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

NTU Singapore's School of Civil and Environmental Engineering seeks an Assistant Manager (Faculty Operations & Support) to oversee daily administrative operations, facilities management, space planning, and examination logistics, ensuring compliance with university policies.

The role collaborates with faculty, staff and external vendors to deliver high-quality services, improve workflows, and provide timely operational reports, while upholding safety and governance standards.

Qualifications

• Bachelor's degree from a recognised university.
• At least 3 to 5 years of relevant experience in administration, operations, facilities management or a similar role, preferably in a higher education or large organisational environment.
• Experience in managing administrative operations, facilities coordination, project coordination and stakeholder engagement.
• Strong organisational, analytical and problem-solving skills with the ability to manage multiple priorities.
• Good knowledge of procurement processes, vendor management, compliance requirements and operational procedures.
• Proficient in Microsoft Office applications; experience with enterprise systems will be advantageous.
• Excellent communication and interpersonal skills with the ability to work effectively with stakeholders at all levels.

Responsibilities

• Oversee daily administrative operations, including office services, room and space administration, access management, enquiries management and service delivery standards.
• Manage office space planning, renovation works, relocation projects, furniture procurement, maintenance coordination and facilities improvement initiatives.
• Oversee asset management, inventory records, access control and shared facilities to ensure proper accountability and compliance.
• Manage stakeholder and vendor relationships to support procurement, maintenance, events and operational activities.
• Develop and improve SOPs, workflows and operational processes to enhance efficiency and service quality.
• Prepare operational reports, analyse data and provide recommendations to support management decision-making.
• Coordinate examination administration and logistics, including venue arrangements, examination processes and quality assurance activities.
• Ensure compliance with university policies, governance requirements, safety procedures and audit requirements.

Skills

Administration

Operations management

Stakeholder engagement

Procurement

Office software

Education

Bachelor's degree

Tools

Microsoft Office

Enterprise systems

Job description

NTU Singapore's School of Civil and Environmental Engineering seeks an Assistant Manager (Faculty Operations & Support) to oversee daily administrative operations, facilities management, space planning, and examination logistics, ensuring compliance with university policies.

The role collaborates with faculty, staff and external vendors to deliver high-quality services, improve workflows, and provide timely operational reports, while upholding safety and governance standards.