Assistant Manager, Faculty Ops & Support

Nanyang Technological University; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

NTU Singapore's School of Civil and Environmental Engineering seeks an Assistant Manager (Faculty Operations & Support) to oversee daily administrative operations, facilities management, space planning, and examination logistics, ensuring compliance with university policies.

The role collaborates with faculty, staff and external vendors to deliver high-quality services, improve workflows, and provide timely operational reports, while upholding safety and governance standards.

Qualifications

• Bachelor's degree from a recognised university.
• At least 3 to 5 years of relevant experience in administration, operations, facilities management or a similar role, preferably in a higher education or large organisational environment.
• Experience in managing administrative operations, facilities coordination, project coordination and stakeholder engagement.
• Strong organisational, analytical and problem-solving skills with the ability to manage multiple priorities.
• Good knowledge of procurement processes, vendor management, compliance requirements and operational procedures.
• Proficient in Microsoft Office applications; experience with enterprise systems will be advantageous.
• Excellent communication and interpersonal skills with the ability to work effectively with stakeholders at all levels.

Responsibilities

• Oversee daily administrative operations, including office services, room and space administration, access management, enquiries management and service delivery standards.
• Manage office space planning, renovation works, relocation projects, furniture procurement, maintenance coordination and facilities improvement initiatives.
• Oversee asset management, inventory records, access control and shared facilities to ensure proper accountability and compliance.
• Manage stakeholder and vendor relationships to support procurement, maintenance, events and operational activities.
• Develop and improve SOPs, workflows and operational processes to enhance efficiency and service quality.
• Prepare operational reports, analyse data and provide recommendations to support management decision-making.
• Coordinate examination administration and logistics, including venue arrangements, examination processes and quality assurance activities.
• Ensure compliance with university policies, governance requirements, safety procedures and audit requirements.

Skills

Administration

Operations management

Stakeholder engagement

Procurement

Office software

Education

Bachelor's degree

Tools

Microsoft Office

Enterprise systems

Job description

The Assistant Manager (Faculty Operations & Support) role in the School of Civil and Environmental Engineering (CEE) is responsible for managing and coordinating the School’s administrative operations, facilities and space management, examination support, resource management and operational improvement initiatives. The role works closely with faculty, staff, university departments, internal stakeholders and external vendors to ensure smooth delivery of services, effective resource utilisation and compliance with institutional policies and procedures.

Job Responsibilities:

• Oversee daily administrative operations, including office services, room and space administration, access management, enquiries management and service delivery standards.
• Manage office space planning, renovation works, relocation projects, furniture procurement, maintenance coordination and facilities improvement initiatives.
• Oversee asset management, inventory records, access control and shared facilities to ensure proper accountability and compliance.
• Manage stakeholder and vendor relationships to support procurement, maintenance, events and operational activities.
• Develop and improve SOPs, workflows and operational processes to enhance efficiency and service quality.
• Prepare operational reports, analyse data and provide recommendations to support management decision-making.
• Coordinate examination administration and logistics, including venue arrangements, examination processes and quality assurance activities.
• Ensure compliance with university policies, governance requirements, safety procedures and audit requirements.

Job Requirements:

• Bachelor's degree from a recognised university.
• At least 3 to 5 years of relevant experience in administration, operations, facilities management or a similar role, preferably in a higher education or large organisational environment.
• Experience in managing administrative operations, facilities coordination, project coordination and stakeholder engagement.
• Strong organisational, analytical and problem-solving skills with the ability to manage multiple priorities.
• Good knowledge of procurement processes, vendor management, compliance requirements and operational procedures.
• Proficient in Microsoft Office applications; experience with enterprise systems will be advantageous.
• Excellent communication and interpersonal skills with the ability to work effectively with stakeholders at all levels.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution: NTU A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, established jointly with Imperial College London. NTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N). Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district. Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources. For more information, visit www.ntu.edu.sg About NIE About RSIS About LKCMedicine About NTUItive