Facilities Operations Executive

Jones Lang LaSalle Property Consultants Pte Ltd; Singapore; On-site; SGD 45,000 - 73,000; Full time

Job summary

Jones Lang LaSalle Property Consultants Pte Ltd in Singapore seeks a Facilities Manager to coordinate vendor contracts, oversee maintenance, and optimize workplace operations. You will manage multiple vendors, perform spot checks, respond to ad-hoc requests, and address critical issues to ensure smooth operations.

The role emphasizes data analytics, KPI reporting, asset management, and ensuring EHS compliance while driving continuous improvements in efficiency, safety, and employee experience.

Qualifications

• ITE/Diploma in Facilities Management or 5-7 years FM experience.
• Experience in ACMV, Cranes, Hoist, Fire protection.
• Proven experience in facility management, preferably in a corporate setting.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Manage and coordinate multiple vendors and contractors. Negotiate with vendors on contracts and costs.
• Perform spot checks on cleaning and maintenance services
• Respond to ad-hoc requests from employees or management
• Ensure all critical issues have been addressed and plan for resolution
• Monitor and manage any emergencies or urgent workplace issues.
• Continuously assess the workplace for potential improvements in efficiency, safety, or experience
• Update asset registers and maintenance schedules
• Analyse workplace data and KPIs, preparing monthly reports
• Data Analysis and Reporting: Proficiency in collecting, analyzing, and interpreting workplace data; ability to create and present KPI reports and SLAs
• Asset Management: Experience in maintaining asset registers and inventory; knowledge of maintenance planning and execution
• Vendor Management: Ability to manage and coordinate multiple vendors and contractors; experience in quality control checks and spot inspections; negotiation skills for vendor contracts and costs
• Workplace Experience and Service Management: Understanding of workplace experience concepts and best practices; customer service orientation for managing help desk operations and user requests
• Environment, Health & Safety (EHS): Understanding of EHS regulations and standards; experience implementing and maintaining EHS programs; knowledge of emergency preparedness and response procedures
• Analytical and Problem-Solving Skills: Ability to identify trends, issues, and improvement opportunities from data; critical thinking for solutions
• Communication and Interpersonal Skills: Excellent written and verbal communication abilities; ability to collaborate with departments and stakeholders
• Organizational and Time Management Skills: Capacity to manage multiple tasks and priorities; attention to detail and deadlines
• Technical Skills: Proficiency in using relevant software and tools for data management and reporting, Microsoft Office; understanding of workplace technologies and digital infrastructure

Skills

Vendor management

Data analysis

KPI reporting

MS Office

Communication

Organizational skills

Problem-solving

Education

ITE/Diploma in Facilities Management or 5-7 years FM experience

Tools

ACMV, Cranes, Hoist, Fire protection

Microsoft Office Suite

Job description

Key Responsibilities:

• Manage and coordinate multiple vendors and contractors. Negotiate with vendors on contracts and costs.

• Perform spot checks on cleaning and maintenance services

• Respond to ad-hoc requests from employees or management

• Ensure all critical issues have been addressed and plan for resolution

• Monitor and manage any emergencies or urgent workplace issues.

• Continuously assess the workplace for potential improvements in efficiency, safety, or experience

• Update asset registers and maintenance schedules

• Analyse workplace data and KPIs, preparing monthly reports

• Data Analysis and Reporting:

  • Proficiency in collecting, analyzing, and interpreting workplace data.

  • Ability to create and present KPI reports and SLAs.

• Asset Management:

  • Experience in maintaining asset registers and inventory.

  • Knowledge of maintenance planning and execution.

• Vendor Management:

  • Ability to manage and coordinate multiple vendors and contractors.

  • Experience in conducting quality control checks and spot inspections.

  • Negotiation skills for managing vendor contracts and costs.

• Workplace Experience and Service Management:

  • Understanding of workplace experience concepts and best practices

  • Customer service orientation for managing help desk operations and user requests.

• Environment, Health & Safety (EHS):

  • Understanding of EHS regulations and standards

  • Experience in implementing and maintaining EHS programs.

  • Knowledge of emergency preparedness and response procedures

• Analytical and Problem-Solving Skills:

  • Ability to identify trends, issues, and improvement opportunities from data.

  • Critical thinking skills for developing solutions to workplace challenges.

• Communication and Interpersonal Skills:

  • Excellent written and verbal communication abilities

  • Ability to collaborate effectively with various departments and stakeholders.

• Organizational and Time Management Skills:

  • Capacity to manage multiple tasks and priorities simultaneously.

  • Attention to detail and ability to meet deadlines.

• Technical Skills:

  • Proficiency in using relevant software and tools for data management and reporting , Microsoft Office.

  • Understanding of workplace technologies and digital infrastructure.

Qualifications

• ITE/Diploma cert in Facilities Management or 5-7 years of Facilities Management experience

• Experience in ACMV, Cranes, Hoist, Fire protection

• Proven experience in facility management, preferably in a corporate setting.

• Excellent organizational, communication, and interpersonal skills.

• Proficiency in Microsoft Office Suite.

Preferred Qualifications:

• Experience in Vendor management and customer experience.