FACILITIES MAINTENANCE OFFICER

WELLSPRING FACILITY MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 47,000 - 71,000; Full time

Job summary

WELLSPRING FACILITY MANAGEMENT PTE. LTD. seeks a hands-on supervisor to oversee daily housekeeping and facility services at client sites in Singapore.

You will lead and train staff, ensure adherence to contract terms, and maintain high service standards with timely task completion and regular site inspections. Responsibilities include preparing quality, cost, and performance records, building client relationships, and supporting recruitment efforts while ensuring compliance with safety and legal

Qualifications

• Diploma with 2 years of relevant housekeeping experience.
• Willing to be hands-on with housekeeping, cleaning, and maintenance tasks.
• Bilingual preferred; experience in a diverse workforce is a plus.
• Strong leadership, coaching, and staff development abilities.
• Able to work under pressure in a fast-paced environment.

Responsibilities

• Supervise and coordinate daily activities to ensure prompt service delivery.
• Lead and supervise staff to maintain service standards and contract terms.
• Manage and train staff for high-quality performance.
• Prepare records for quality control, cost management, and performance.
• Ensure timely completion of tasks and conduct site inspections.
• Build relationships with clients and staff per company policies.
• Ensure adherence to Quality, Environmental, Health & Safety standards.
• Monitor legal compliance and company procedures.
• Prepare performance reports with actionable improvement recommendations.
• Attend to customer feedback and resolve service issues professionally.
• Support recruitment initiatives to attract and hire talent.

Skills

Leadership

Staff training

Multitasking

Problem solving

Interpersonal skills

Communication

Pressure tolerance

Education

Diploma

Tools

MS Office

Job description

Job Description

• Supervise and coordinate daily activities to ensure prompt and efficient service delivery to users at all times.
• Lead and supervise staff to maintain service standards in line with contract terms and company expectations.
• Manage and train staff to ensure consistent, high-quality performance.
• Prepare and maintain accurate records for quality control, cost management, and personnel performance, in line with best management practices.
• Ensure the timely completion of all scheduled tasks according to required standards.
• Conduct regular site inspections and address any issues promptly.
• Build and maintain positive relationships with clients and staff in accordance with company policies.
• Ensure staff adherence to Quality, Environmental, Health & Safety standards while performing duties.
• Monitor compliance with legal requirements as well as company procedures and systems.
• Prepare operational performance reports and provide actionable recommendations for improvement.
• Attend customer feedback and resolve service-related issues efficiently and professionally.
• Take a hands‑on approach in performing the duties outlined in the contract scope as required.
• Support the drive of recruitment initiatives to attract and hire good talent.
• Perform any other duties and responsibilities as assigned by the management from time to time.

Job Requirements

• Willing to be hands-on and actively participate in housekeeping, cleaning, and facility maintenance tasks to ensure service standards are consistently maintained.
• Strong leadership skills, capableofeffectively training, guiding, and coaching staff to achieve performance excellence.
• Ability to work efficiently under pressure and thrive in a fast-paced, dynamic environment.
• Strong multitasking abilities with a creative, solution-oriented approach to problem-solving.
• Minimum of a Diploma,2 years of relevant experience in housekeeping; however candidates with substantial relevant experience may also be considered,regardless of formal qualifications.
• Bilingual proficiency is preferred, along with experience working in a diverse,multicultural workforce.
• PC literate with strong written and verbal communication skills to effectively interact with staff and clients.
• Good interpersonal skills to get along well with users and staff at all levels