Facilities Administrator and Receptionist

Jones Lang LaSalle Property Consultants Pte Ltd; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

Jones Lang LaSalle Property Consultants Pte Ltd in Singapore is seeking a front desk receptionist to be the welcoming face of our facilities management team. You will handle guest registrations, access control, and provide admin support to ensure smooth building operations.

The role involves coordinating with the FM team, managing meeting room bookings, and guiding vendors on site safety protocols while maintaining a professional reception area.

Qualifications

• 2+ years of experience in reception, corporate front-of-house or hospitality
• Experience in facilities management or corporate real estate is advantageous
• Proactive attitude with a passion for anticipating client needs and delivering customer service in a corporate setting
• Exceptional verbal and written communication skills; able to interact with senior executives, staff and external contractors
• Highly organized with ability to manage front-desk traffic while handling facility requests and admin tasks
• Comfortable using or learning visitor management systems and FM ticketing/helpdesk

Responsibilities

• Greet guests, employees and clients professionally and manage visitor registration and access badges
• Bridge between building occupants and FM team; log facility issues and route tickets for resolution
• Welcome and sign in external contractors; brief vendors on safety protocols and direct them to work areas
• Maintain reception area and meeting rooms; assist with meeting room bookings and event setups
• Monitor front-desk access control; report cleanliness or safety hazards and log incident reports

Job description

About the role

As the front-line representative for our facilities management team, you are the welcoming face and first point of contact for the site. This role blends exceptional front-of-house customer service with vital administrative support for daily building operations, ensuring a seamless, safe, and professional environment for all clients, employees, and visitors.

Key responsibilities

• Greet guests, employees, and clients with professionalism and enthusiasm. Manage visitor registration, issue access badges
• Act as the primary bridge between building occupants and the FM team. Log facility issues, route maintenance tickets to the appropriate staff, and follow up to ensure prompt resolution
• Welcome and sign in external contractors. Ensure vendors are briefed on basic site safety protocols and seamlessly directed to their work areas
• Maintain the pristine appearance of the reception area and meeting rooms. Assist the wider FM team with meeting room bookings, event setups, and ad-hoc logistical requests
• Serve as the "eyes and ears" of the facility. Monitor front-desk access control, report cleanliness or safety hazards immediately, and assist with logging incident reports

About you

• 2+ years of experience in reception, corporate front-of-house, or hospitality
• Prior experience working within a facilities management, property management, or corporate real estate environment is highly advantageous
• A proactive, "can-do" attitude with a passion for anticipating client needs and delivering customer service in a corporate setting
• Exceptional verbal and written communication skills. Ability to effectively and professionally interact with senior executives, general staff, and external contractors
• Highly organized with the ability to manage busy front-desk foot traffic while processing facility requests and administrative tasks
• Solution-oriented with the ability to navigate ambiguity. Comfortable using or learning visitor management systems and FM ticketing/helpdesk